Customer Attention English
hace 2 semanas
We are a small but fast-growing company specialized in offering sports and education programs for young people from around the world and we are looking for English and French speakers for our customer attention department.
**Your day to day will be**:
Your main job function is to help our clients find the best opportunities according to their personal preferences amongst the many different sports and education programs.
All clients initially start contacting us through our website (or by phone from having seen our website) showing an interest in one or more of the programs offer.
It is then your job to first of all help the client find the right program but also to guide the client through the sales process and make sure that we close the sale.
**What are we looking for?**
- You must be either fluent in English or French
- Experience in sales and/or customer attention
- Great Communication Skill: Proven ability to effectively communicate with customers.
**Desired qualifications**:
- Some basic knowledge of Spanish necessary
- Knowledge of other languages like Italian or German will be highly valued.
- Flexibility in working hours (don’t read extra working hours)
- Experience using CRMs especially Hubspot
**Job Conditions**:
- For this job you will need to be able to work from our office in Malaga at least for an initial training period of 8 weeks. Thereafter we can offer some flexibility regarding altering between working from home and the office.
- Working hours: Monday to Thursday, 11am - 7pm. Friday: 11am - 4pm
- Salary: Competetive salary according to experience + a very attractive bonus
Tipo de puesto: Jornada completa
Beneficios:
- Flexibilidad horaria
- Jornada intensiva los viernes
- Teletrabajo opcional
Horario:
- Flexibilidad horaria
- Turno de 8 horas
Tipos de compensaciones complementarias:
- Bonus por objetivos
Preguntas para la solicitud:
- Please let us know all the languages you speak at a level to have a fluid phone conversation with clients:
Experiência:
- Atención al cliente: 1 año (Deseable)
Idioma:
- Inglés a nível fluido (Deseable)
- Francés (Deseable)
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