Delivery, Associate

**Delivery, Associate, OneHR GRX**

As a **Delivery, Associate **within the OneHR team, your primary focus will be HR Admin tasks. It is expected, based on workload requirements and whilst maintaining a clear segregation of duties, that you will also gain valuable experience supporting **Data Management (DMA)** in the **Customer Service** team.

Using your expert knowledge in executing core payroll tasks, the key responsibilities of the role include:
Main Responsibilities:

- Maintain a broad knowledge of NGA HR’s services: _HR Administration, Talent Administration etc._
- Answer day-to-day Payroll related questions and requests
- Update and/or maintain procedures and documentation about Payroll process as instructed by the Payroll Specialist or Payroll Manager
- Produce standard and client specific payroll reports
- Responsible for communication with client related to payroll outputs as instructed by the Payroll Specialist or Payroll Manager
- Validate impacts of changes made into the system for next payroll
- Follow up statistical data and reports in accordance with the agreed services. Focus on quality.
- Understand the Spanish Legislation and know how to identify the details.

**Business Related Skills**
- 2-5 years’ experience with administrative experience
- Good influencing skills, both internally and externally.
- Spanish native and English fluent.
- Knowledge in Spanish Legislation.
- Effective at managing both up and down the organizational chain via communications through to execution.
- Co-operative team worker
- Change management experience.
- Experience of working in a complex matrix structure.
- Understanding of delivery models from global delivery center perspective.
- Highly flexible approach to working hours.
- Take ownership and be responsible within the activities of the role.
- Internal NGA Desirable knowledge: Knowledge of financial management, Accounts payable Knowledge of the contract.

**Key Competences**
- ** Be Accountable** - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humor & outlook.
- ** Solve Problems** - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement.
- ** Take Ownership** - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities.
- ** Be Client Centric** - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities.
- ** Be Effective** - Demonstrate knowledge of the NGA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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