Senior Salesforce Analyst

hace 3 meses

Poligono Industrial Alcobendas, España Straumann Group A tiempo completo

**Duties and Responsibilities**:

- Collaborate with business stakeholders to understand their requirements and translate them into Salesforce solutions.
- Test and troubleshoot Salesforce functionalities to ensure the platform is performing optimally.
- Provide ongoing 2nd level support and training to end-users on Salesforce functionality.
- Conduct regular audits to ensure data accuracy and data quality.
- Keep up to date with new Salesforce functionalities and advise on their potential impact on the business.
- Work collaboratively with the IT and business teams to ensure seamless integration between Salesforce and other business systems.
- Develop and maintain documentation related to Salesforce processes, functionalities, and configurations.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 3-5 years of experience working with Salesforce, with expertise in Sales and Service Cloud.
- Strong knowledge of Salesforce configuration, workflows, and customizations.
- Experience in designing, implementing, and managing Salesforce integrations with other business systems like SAP ERP.
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to both technical and non-technical stakeholders.
- Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve complex issues.
- Salesforce certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator are preferred.
- Experience working in an Agile environment is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

**Employment Type**:Full Time

**Alternative Locations**:Spain : Madrid

**Travel Percentage**:0 - 10%

**Requisition ID**:11207

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