Graduate Presales Technical Consultant with French
hace 2 semanas
The Inside Presales Technical Consultants (or “TC” in short) play a critical role as trusted advisors to our customers and our sales people with technical answers and recommendations, plus consultancy and advice.
**_ Responsibilities:_**
- Provide technical recommendations, direction and guidance on HP Personal Systems products, solutions and services.
- Answering and tracking technical questions from internal customers.
- Present the advantages of HP’s Personal Systems products and solutions.
- Helping sales representatives to respond to customers’ requests for information, proposal and Quote (RFI, RFP, RFQ).
- Support sales opportunities with an in-depth or technical understanding of HP’s offering.
- Support on the status of technical and environmental regulations
- Deliver trainings to other departments about Personal Systems products and solutions.
- Raise and manage technical escalations on questions and technical issues which cannot be solved within the Inside Technical Consultants team.
- Provide proactive technical updates to the sales community supported.
- Maintain the quality of the service and the total customer experience (TCE).
- Maintain and manage a competitive and appropriate level of technical and professional competence.
**_ Knowledge/Skills Required:_**
- Advanced level of spoken and written French and English. A good level in any other European language is a plus.
- Bachelor's (undergraduate) degree or equivalent experience preferably in a technical/engineering field or computer science.
- Current experience and knowledge of computer technologies, hardware, operating systems, software, networking technologies.
- Has good analytical, organizational and team skills, troubleshooting and problem-solving skills
- Works on problems and projects and is detail and goal oriented.
- Is self-motivated and shows an ability to operate with mínimal tactical direction.
- Motivated to search out knowledge and continuously learn.
- Typically, between 0-2 years of work experience.
About HP
You're out to reimagine and reinvent what's possible—in your career as well as the world around you.
So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what's next. We're in search of talented people who are
inspired by big challenges, driven to learn and grow, and dedicated to
making a meaningful difference.
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.
Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.
From the boardroom to factory floor, we create a culture where everyone is
respected and where people can be themselves, while being a part of
something bigger than themselves. We celebrate the notion that you can
belong at HP and bring your authentic self to work each and every day.
When you do that, you're more innovative and that helps grow our bottom
line. Come to HP and thrive
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