Night Receptionist

**ABOUT US**

The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele.

Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds.

The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests.

**ABOUT MENORCA EXPERIMENTAL**

Reborn from the glorious remains of a 19th century estate, with 30 hectares of land, Menorca Experimental is an agrotourism hotel that includes two restaurants based on locally sourced Mediterranean cuisine: the main farm, where we serve breakfast and dinner service, the terrace overlooking the pool where guests can enjoy a delicious lunch.

**ABOUT THE JOB**

**Languages**:Spanish and advanced English (spoken and written), French language will be highly valued.

**Schedule**:Nights (27h-07h).

**Contract**:Discontinuous fixed contract. 40hrs per week. Salary according to agreement. Night bonus.

**Number of vacancies**: 1
- We offer accommodation if you do not live in Menorca._

We are looking for an experienced Night Receptionist to join our team

Your missions will be the following:

- Ensure the reception and coordination of arrivals and departures of guests, respecting quality standards.
- At night, ensure the daily End Of Day closing on Opera, control cash receipts.
- Ensure all equipment of the department is kept clean and in good working condition.
- At night, ensure rounds in floors/hotel, and report non-conformities.
- Take charge of the hotel switchboard, inform customers, and redirect calls.
- Ensure the good passage of instructions in the team as well as a good communication of information to the Housekeeping service.
- Coordinate security at the front desk/reception in order to maintain a high level of safety for all our guests, hosts, goods and material, including key inventory and guest’s belongings.

**ABOUT YOU**

A Night Receptionist is always working on behalf of our guests and working with other team members.

To successfully fill this role, you should maintain the attitude and skills that follow:

- Social, engaging and motivated.
- Flexibility to respond quickly and positively to a range of work situations.
- Be well spoken with excellent communication skills.
- Knowledge as well as abilities in other languages would be beneficial.
- Attention to details and customer needs.
- Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros).

**Experience the Experimental Group **

***

Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how

Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:

- Opportunities of training and career development.
- Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc.
- Attractive discounts in all our venues (cocktail bars, wine bars & restaurants).
- Pension Scheme.
- Corporate events.

2+ years