Learning Experience Manager
hace 3 meses
R&D GxP Learning is part of Process, Quality & Transformation in BioPharmaceuticals Clinical Operations. We are committed to delivering accessible, balanced & compliant learning solutions that consider diverse needs of our R&D learners. Our strategy consists of 3 key learning programs:
QMS GxP - protects our licence to operate by ensuring we are compliant with external regulations. Clinical Execution Excellence - enables effective end-to-end delivery of clinical trials. Clinical Innovation - leverages learning to bring awareness on the industry trends.
Leadership of the team includes, among others, Learning Program Leads & R&D GxP Learning Operations Director. The former leads all aspects of execution of their respective program strategy while the latter ensures alignment with business objectives & operational success across all 3 programs.
**Learning Experience Manager** designs accessible, sustainable & compliant learning experiences that meet program-specific needs. This role works under mínimal supervision to lead projects with a moderate degree of complexity, typically more than one deliverable, & a large scope. They typically collaborate closely with Director & Associate Director(s) of R&D GxP Learning Operations.
Our team fosters inclusion by creating a psychologically safe environment where we recognize each other’s accomplishments, freely express, & respect each other’s opinions.
**Typical Accountabilities**
**Learning Experience Design**
- Designs learning experiences - performs needs analysis, chooses the right methodologies, conceptualizes, prototypes, develops, tests & delivers learning solutions.
- Demonstrates various delivery methods to offer blended learning aligned with the 3E - Education, Experience, Exposure - learning strategy. It might include but not be limited to virtual interactions, audio, animation, simulations, storytelling, eLearning, social learning.
- Researches & adopts accessibility & sustainability in learning experience design.
- Ensures compliance of learning solutions with GxP regulations.
- Manages stakeholders - e.g. Business Process Owners, Business Learning Leads - to ensure developed solutions meet business needs in an impactful way.
- Provides learning technology expertise & researches best deployment & assignment methods for developed solutions.
- Analyzes evaluation data for learning solutions & finds opportunities for continuous improvement.
- Manages project planning & execution to deliver learning solutions.
- Contributes to or leads segments of hybrid & onsite learning initiatives, e.g. functional onboarding, learning expo events, symposia.
**Team Collaboration**
- Role models inclusion in the team & in the function.
- Collaborates with team members to define best practices, maintain existing courseware, formulate appropriate solutions evaluation methods & ensure tracking in Learning Management System, as appropriate.
- Shares learning experience knowledge with the team members and mentors/coaches others who would like to upskill in this area.
**Education, Qualifications, Skills and Experience**
**Essential**
- Degree level education.
- Knowledge of adult learning principles & various learning methodologies.
- Excellent analytical, written and oral communications skills.
- Innovative thinker who is not afraid to think outside the box.
- Skilled at managing & using technology.
- Fluent in written and spoken English.
- Strong collaborative, influencing and interpersonal
- skills - curious to understand business environment.
**Desirable**
- Project management.
- Experience in pharmaceuticals or a related industry & a good understanding of R&D drug development life cycle.
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