Fashion Customer Service Representative with

hace 5 meses

Barcelona, España Teleperformance Spain A tiempo completo

Are you interested in Fashion?
Would you like to help customers to make the right choices ?
Teleperformance Spain, a leading international oursourcing company is looking for English and Catalan speakers to work in Customer Service for one of the most famous Fashion Brands in Spain.

**Responsibilities**
- Receive incoming telephone calls from new and existing customers
- Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
- Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

**Requirements**:

- Data accuracy
- Attention to detail
- Ability to gain immediate credibility and trust
- Exceptional communication skills
- PC and system literate
- Confident and enthusiastic.
- The ability to work well as part of a team as well as independently
- Advanced/Native level of English
- Advanced/Native level of Catalan
- First class written, verbal and interpersonal skills
- Numerate and articulate
- Well organised, reliable and thorough

**Benefits**:

- Full-time permanent contract
- Late shift working hours: 18.00 - 02.00
- Salary: 17923€ gross/year
- Individual career paths to grow within the project
- We are one of the world's largest provider of contact center services
- Engage in an excellent work environment and team building activities.
- Dynamic and international environment

Tipo de puesto: Jornada completa, Indefinido

Ubicación del trabajo: In person

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