Empleos actuales relacionados con Technical Support Analyst - Palma de Mallorca - WebBeds
-
Technical Support Analyst
hace 3 semanas
Palma de Mallorca, España WebBeds A tiempo completo**Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online...
-
Technical Support Analyst
hace 6 días
Palma de Mallorca, España WebBeds A tiempo completo**This role can be based in either our Palma, Targu Mures, Iasi, Jakarta or Manila offices.** **Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners...
-
Technical Support Analyst
hace 1 semana
Palma de Mallorca, España WebBeds A tiempo completo**This role can be based out of Spain (Palma de Mallorca, Valencia), Romania (Targu Mures, Iasi) Indonesia (Jakarta) or the Phillippines (Manila).** **Who are WebBeds?** WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP...
-
Technical Support Analyst
hace 24 horas
Palma de Mallorca, España WebBeds A tiempo completo**This role can be based in anywhere globally.** **Who are WebBeds?** WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50.000...
-
Technical Analyst
hace 24 horas
Palma de Mallorca, España WebBeds A tiempo completo24 March, 2025 - IT - Palma, Spain - Full time - Hybrid **What you will do on your journey with WebBeds.**: As a Technical Analyst at WebBeds, you will act as the vital link between our business and technology teams, translating complex requirements into actionable solutions that drive product success. You’ll collaborate with product managers, developers,...
-
Technical Analyst
hace 3 semanas
Palma de Mallorca, España WebBeds A tiempo completoThis role can also be based in Dubai, UAE. **Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel...
-
Technical Analyst
hace 1 día
Palma, Baleares, España Webbeds A tiempo completoWhat you will do on your journey with WebBeds.As a Technical Analyst at WebBeds, you will act as the vital link between our business and technology teams, translating complex requirements into actionable solutions that drive product success.You'll collaborate with product managers, developers, and QA teams to ensure our solutions are both technically robust...
-
Technical Support Analyst
hace 4 semanas
El Prat de Llobregat, Barcelona, España Clarivate A tiempo completoWe are looking for a Technical Support Analyst to join our Alma Tier 1 Team in Barcelona, Spain.This is a great opportunity to work on the leading library software Alma. We have a good skill set in Customer Support, and we would like to speak with you if you have experience in analyzing and resolving complex software-related issues. About You –...
-
Technical Support Analyst
hace 3 días
El Prat de Llobregat, España Clarivate A tiempo completoWe are looking for a Technical Support Analyst to join our Alma Tier 1 Team in Barcelona, Spain.This is a great opportunity to work on the leading library software Alma. We have a good skill set in Customer Support, and we would like to speak with you if you have experience in analyzing and resolving complex software-related issues. About You –...
-
Technical Analyst
hace 4 semanas
Palma, Baleares, España Jobsoid Inc. A tiempo completoThis role can be based anywhere globally. Who are WebBeds? WebBeds is the world's fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reaches peaks of more than 50,000 requests per...
-
Technical Analyst
hace 2 semanas
Palma, Baleares, España Jobsoid Inc. A tiempo completoThis role can be based anywhere globally.Who are WebBeds?WebBeds is the world's fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reaches peaks of more than 50,000 requests per...
-
Technical Analyst
hace 1 semana
Palma, Baleares, España Jobsoid Inc. A tiempo completoThis role can be based anywhere globally. Who are WebBeds? WebBeds is the world's fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reaches peaks of more than 50,000 requests per...
-
Technical Support Specialist
hace 6 días
Palma, Baleares, España Schneider Electric A tiempo completoCompany OverviewSchneider Electric is a leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies.We are present in over 110 countries with a diverse and disruptive team of...
-
Technical Support Analyst
hace 5 días
Ceuta, Plazas de Soberanía, Spain Microsoft A tiempo completoKey QualificationsYou must have hands-on working experience in technical support, technical consulting experience, or information technology experience.You should have experience in a customer-facing or customer support role with strong troubleshooting and problem-solving of complex technical issues involving multiple technologies in a team environment.You...
-
Business Analyst/Support
hace 3 días
Palma, Baleares, España CORUS Consulting A tiempo completoCorus is looking for a Business Analyst/Support to join our team and participate in international projects. Location: Remote from Spain. Key Responsibilities : Support the main product owners of Survey Management Tool, Videoconference Product and wallet cards. Assist with the configuration of new customers (business units). Provide L2...
-
Senior Cybersecurity Technical Support Engineer
hace 5 días
Palma de Mallorca, España Palo Alto Networks A tiempo completoCompany Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...
-
Technical Support Engineer
hace 4 días
Palma, Baleares, España ALTER TECHNOLOGY TÜV NORD A tiempo completoWe are seeking a highly motivated Technical Support Engineer to join our team at ALTER TECHNOLOGY TÜV NORD.About the Role:In this position, you will provide technical support to our customers and internal teams, ensuring timely resolution of technical issues. Your expertise in electronics and laboratory equipment will be invaluable in maintaining our high...
-
Technical Product Analyst
hace 4 semanas
Palma, Baleares, España Exerp A tiempo completoTechnical Product Analyst (contractor, remote – Spain)What to ExpectWe are looking for a Technical Product Support Analyst with a technical background to be a part of our Client Service Team remotely from Spain as an independent contractor. This position is responsible for providing best-in-class service to our clients, with a focus on the client...
-
BI Analyst
hace 3 semanas
Palma de Mallorca, España MTS Globe A tiempo completoWe are looking for an enthusiastic individual who wants to grow inside the business intelligence area. You will join a BI team within the tourism industry with a big focus on data visualization, particularly Microsoft Power BI. This is a very complete and dynamic role, mixing technical development functions with commercial/business functions, ideal for...
-
Technical Support Liaison
hace 6 días
Palma, Baleares, España TransPerfect A tiempo completoWe're looking for a motivated Technical Support Liaison to join our team at TransPerfect. This role offers a chance to work with cutting-edge technology and collaborate with experienced professionals.About the JobThis position involves providing technical support for GlobalLink Technology, a suite of web-based applications used by end-users worldwide.You'll...
Technical Support Analyst
hace 1 mes
**This role can be based in any country.**
**Who are WebBeds?**
WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50.000 requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.
"We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value" is our mission as an IT organization.
With this in mind, we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including.NET Core versions, K8S, microservices architecture, clouds hosting and orchestration, CI/CD pipelines, automated testing, Proactive monitoring, and alerting systems, to name a few.
Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners, QA engineers, Software Engineers, and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn, but are encouraged by new ideas and fresh thinking that you will bring with you.
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) - an ASX 200 listed company operating a global digital travel business.
**What makes us stand out?**
- We are a wholesale global travel organization
- We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
- We partner with over 430,000 properties in more than 15,000 destinations
- We work with more than 44,000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking
**In this role you will**:
We are seeking an experienced and talented Technical Support Analyst to join the WebBeds Connectivity & Platform Support Team. As Technical Support Analyst you will participate directly with our Partners when they require assistance with their integration and help internal users of our web interfaces.
You will work closely with our Commercial team, Integration Consultants, and Product teams to solve problems and resolve highly complex technical issues and service requests.
The Technical Support Analyst role reports into WebBeds’ Technology organization and represents the voice of Connectivity & Platform Support within the organization.
We are seeking someone with a real passion for travel, a passion for technology, and technology expertise, combined with superb communication skills and business insight are critical to the Technical Support Analyst success.
**Key responsibilities**
- Effectively resolving Partner and internal user-raised support cases using our incident management tool; ‘Service Now’
- Provide functional and technical assistance and guidance where required
- Provide detailed explanation on case specifics when calling out issues that require resolution by the WebBeds Product team
- Effectively communicate and collaborate with various areas and levels of the organization
- Contribute to the creation and maintenance of knowledge base comments and articles when the opportunity arises
- Identify and remediate opportunities for process improvement
- Call-out new information and work closely with other Technical Support Analysts to collaborate
- Monitor availability of WebBeds Platforms to maintain a consistent awareness of current performance
**The skills we would love to see in your suitcase**
- Ideally around 3 years of experience with as an ‘Technical Support Analysts’ or ‘Application Support’ Agent
- Core interest & experience within the Travel industry, with a passion for technology and expertise in this area.
- Excellent communication skills and business insight
- Organised, a great listener & someone who enjoys resolving issues with a collaborative team approach
- An eagerness to learn, develop & constantly improve
**Why choose us as your next destination?**
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
International highly skilled group of experts from all around the globe
Dynamic environment with the chance to grow, influence & impact chan
