Professional Services Consultant

hace 3 días

Madrid, España Nexthink A tiempo completo

Company Description
Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.

**Job Description**:
The Professional Services Consultant is an integral part of the services organization and a customer-facing representative of the company. The consultant is responsible for ensuring that the company’s products are implemented within a customer’s organization in such a way as to meet or exceed a customer’s reasonable expectations of the solution’s technical and business benefits.

The Professional Services Consultant’s role requires a hard-working and enthusiastic person with strong technical and communication skills who is able to establish and maintain trusted technical advisor status. The ability to travel to and work from a customer’s own office or site is essential as and when required.
- Maintain sufficient technical capability and current best practice knowledge to be able to implement and operate all of Nexthink’s products at an advanced level of competency during a project implementation.
- Install and configure Nexthink in line with the agreed solution design and prepare all relevant technical project deliverables.
- Implement all technical aspects of service delivery to the required standard of quality.
- Educate and empower Nexthink customers to take full advantage of the solution so that it is fully adopted.
- Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.
- Be committed to customer satisfaction and referenceability.
- Work collaboratively with internal teams (sales, pre-sales, support, product management) and Nexthink partners
- Seek to continuously improve relevant technical knowledge and skills
- Contribute to our community forums by posting and publishing articles.
**#LI-Remote**, **#LI-Hybrid**, **#LI-Onsite**

**Qualifications**:

- Minimum of 5 years of experience in ITSM domain on a customer-faced role,
- Good troubleshooting skills and technical knowledge of IT operations and ITIL,
- Exposure to Digital Transformation projects, preferably End-User related,
Desired experience with Cloud deployments (e.g. Architecture, Security (SSO), API’s),
- General awareness of the current industry standards and regulations (e.g. ISO27k, PCI-DSS, GDRP, NIST),
- Ability to quickly learn new technologies in an unsupervised environment,
- Excellent communication, customer-facing and teamwork skills,
- Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies,
- Fluent in Spanish, English (spoken and written)

Additional Information
We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

  • Professional Services Consultant

    hace 3 meses

    Madrid, España Nexthink A tiempo completo

    .Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • Professional Services Consultant

    hace 3 semanas

    Madrid, España Nexthink A tiempo completo

    .Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • Professional Services Consultant

    hace 3 semanas

    Madrid, España Nexthink A tiempo completo

    .Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • Trellix Professional Services Consultant

    hace 3 días

    Madrid, España Trellix A tiempo completo

    **_Job Title:_** Trellix Professional Services Consultant **_ Role Overview:_** Solution Services Consultant - Focused on Trellix XDR This is a commissioned position. Develops and delivers detailed IT solutions through consulting project activities. Responsibilities include client identification through final invoicing for engagements requiring varied...

  • Associate Professional Services Consultant

    hace 3 semanas

    Madrid, España Amazon A tiempo completo

    .Associate Professional Services Consultant - Early Career Program Job ID: 2802852 | AWS EMEA SARL (UK Branch) Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building enterprise...

  • Professional Services Consultant

    hace 2 meses

    Madrid, España Check Point Software Technologies Ltd. A tiempo completo

    Professional Services Consultant - MadridSpain: MadridSales | Full Time | Job Id: 21721 ExperiencedWhy Join Us?Join Check Point Software Technologies as a Professional Services Consultant and be part of our global mission. As leaders in the Cyber Security industry, we tackle the most complex challenges head-on. Our diverse team of passionate individuals is...

  • Associate Professional Services Consultant

    hace 3 semanas

    Madrid, España Amazon A tiempo completo

    Associate Professional Services Consultant - Early Career ProgramJob ID: 2802852 | AWS EMEA SARL (UK Branch)Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building enterprise cloud...

  • Urgente Associate Professional Services Consultant

    hace 7 días

    Madrid, España Amazon A tiempo completo

    .Associate Professional Services Consultant - Early Career ProgramJob ID: 2848553 | AWS EMEA SARL (France Branch) - G48Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building...

  • Associate Professional Services Consultant

    hace 6 días

    Madrid, España Amazon A tiempo completo

    Associate Professional Services Consultant - Early Career ProgramJob ID: 2858387 | AWS EMEA SARL (Italy Branch) - G99Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building...

  • Associate Professional Services Consultant

    hace 2 semanas

    Madrid, España Amazon A tiempo completo

    Associate Professional Services Consultant - Early Career Program Job ID: 2802852 | AWS EMEA SARL (UK Branch) Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things?Are you passionate about educating, training, designing, and building enterprise cloud...

  • Professional Services Consultant

    hace 4 días

    Madrid, España Palo Alto Networks A tiempo completo

    Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...

  • Associate Professional Services Cloud Consultant

    hace 1 mes

    Madrid, España Amazon A tiempo completo

    .Associate Professional Services Cloud ConsultantJob ID: 2820071 | Amazon Web Services Hong Kong LimitedAmazon Web Services (AWS), a leader in Cloud Computing, is seeking interns to join our AWS Professional Services TechU program. This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes...

  • Associate Professional Services Consultant

    hace 3 semanas

    Madrid, España Amazon A tiempo completo

    Associate Professional Services Consultant - Early Career ProgramJob ID: 2802852 | AWS EMEA SARL (UK Branch)Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building enterprise cloud...

  • Associate Professional Services Consultant

    hace 3 semanas

    Madrid, España Amazon A tiempo completo

    Associate Professional Services Consultant - Early Career Program Job ID: 2802852 | AWS EMEA SARL (UK Branch) Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building enterprise cloud...

  • Professional Services Consultant

    hace 3 semanas

    Madrid, España Nexthink A tiempo completo

    Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • Professional Services Consultant

    hace 3 semanas

    Madrid, España Nexthink A tiempo completo

    Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • Professional Services Consultant

    hace 3 meses

    Madrid, España Nexthink A tiempo completo

    **Company Description** LI-Hybrid To support Nexthink Professional Services, we are looking for a Consultant who can provide remote Professional Services activities to Nexthink strategic accounts in order to provide ongoing value to Nexthink customers on different areas of operations. The focus of the role is to work with set of Service Delivery Managers...

  • Associate Professional Services Consultant

    hace 3 semanas

    Madrid, España Amazon A tiempo completo

    .Associate Professional Services Consultant - Early Career ProgramJob ID: 2802852 | AWS EMEA SARL (UK Branch)Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building enterprise cloud...

  • Professional Services Consultant

    hace 3 semanas

    Madrid, España Nexthink A tiempo completo

    Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • Professional Services Consultant

    hace 3 semanas

    Madrid, España Nexthink A tiempo completo

    Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...