Sales Coordinator

Company Description

SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together.

It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 2,800 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 4 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.

**Job Description**:
What you will do as part of our team:

- Prepare sales related documents throughout the sales process (e.g. proposals, contracts or banqueting event orders)
- Promote brand awareness internally and externally
- Gather materials and assemble information packs (e.g. brochures, promotional material)
- Utilise sales techniques that maximise revenue while maintaining guest loyalty to the Hotel
- Enter, retrieve, reconcile and verify information (e.g. commissions, leads, third parties) into systems involved in the sales process
- Respond to guest enquiries about Hotel facilities/services (e.g. opening hours, room rates and room types, packages, promotions, entertainment, restaurants, special events, etc.)

**Qualifications**:

- Fluency in English (oral and written), a second language is an asset.
- Have previous customer-related experience (valued).
- Possess strong interpersonal and problem-solving skills.
- Be highly responsible and discreet.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Have the ability to focus your attention on the needs of the customer, while remaining calm and courteous.
- Own vehicle

Additional Information
- Attractive Incentive Scheme
- Significant discounts on Hotel services
- Discounts at Accor Group hotels and partner companies