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Telesales Agent Flemish Speakers
hace 1 mes
Answering Inbound calls with a repair requests for appliances. You should have a strong commercial profile, capable of making sales and hitting targets. Adding to this, you will also be responsible for the Customer Service and claim handling of our services. You will part of a Benelux team that shows best practice and tests new products and material.
Tasks
- Answer inbound calls in native language and offer insurance to consumers
- Register new appliances for consumers calling in
- Capture and confirm appliance registration details
- Explain legal warranties and offer additional insurance after registration
- Possess a strong commercial profile with sales knowledge and objection-handling skills
- Demonstrate excellent customer service skills and familiarity with working towards targets
- Adaptability to product changes and ability to communicate effectively
- Provide feedback on processes and best practices
- Manage registration of client appliances and their information
- Offer new or extended insurance options to clients
- Adhere to compliance standards and behaviors
**Requirements**:
- C2 level of required language. Flemish +French
- Working proficiency in English
- Spanish would be a plus
- Able to effectively communicate to customers
- At least 12 months of sales experience
- Competent in the use of Microsoft packages
- Dynamic, rigorous, diplomatic and highly communicative
- Easy adaptable to different partners
- Teamwork
- Proactive
- Excellent customer service skills
**Benefits**:
- Good stable salary with high sales commissions,
- Tickets Restaurant,
- Company Life Insurance
- Young, dynamic, and international work atmosphere with comfortable work conditions
- Possibility of having English/Spanish classes
40 hours per week, Monday to Friday schedule from 09:00-18:00
