Quality 4m13

**Job Purpose**:

- Define and implement the department A3 business objectives.
- Manage Quality Engineering functions and Supplier Quality Development to achieve defined overall business objectives.
- Develop the departmental teams to ensure defined objectives are met.
- Always provide Quality Engineering Service to other departments.
- Develop and deploy the company Quality Policy and ensure its effective implementation through a documented Quality Management System.
- Define and Implement Quality Improvement Activities and Initiatives to reduce costs through internal / external PPM reduction.

**Job Duties and Responsibilities**:

- Ensure the Quality Management System and customer’s specific requirements (CSR) are effectively implemented.
- Manage the audit process.
- Support new project(s) (APQP) ensuring Quality Engineering elements are effectively understood and implemented.
- Provide effective means for resolving customer concerns and generate tools for improving customer service and satisfaction.
- Provide effective means for supplier concerns management and corrective action, improving supplier performance.
- Provide leadership and identify development opportunities and training needs in Quality Engineering - methods and tools - making them available for the Quality team, ensuring the ability to meet business needs and further personal development.
- Develop a Quality Department succession plan.
- Provide effective Quality and Technical support as required.
- Develop and manage the departmental budget and effectively implement controls where necessary.
- Develop and manage Metrology and Metallurgy practices to meet business needs.
- Ensure that Health and Safety and Environmental requirements are understood by the department and adhered to by them and any contracted personnel.
- Ensure the Change Management Process is effective.

Complete assignments as required to meet the Annual A3 plan