![Airbus](https://media.trabajo.org/img/noimg.jpg)
Head of Collaborative Platform
hace 1 semana
Airbus Commercial Aircraft is looking for a IT Product and Services Manager for IM Programmes Customer Engagement & Services to join our new IM Marketing to Sales department in Getafe.
Deliver innovative IT solutions that support digital transformation and efficient operations of business organizations facing the Airline customers : Airbus Programmes and Services (B, S) as well as Commercial and International (C) functions.
***Accountabilities**:
In the frame of new customer digital journey focussed in a first step on the new Airbus Customer Portal development - It is a strategic initiative for Customer Services, Commercial & international,
Airbus Canada business organizations to improve our customer experience - your main responsibility is to lead the delivery, deployment and maintainability an Evolutive customer Platform answering the business needs and strategic objectives and develop in the frame of the
corresponding IT solution selected.
The jobholder is accountable for the End to End Product/Application or Service lifecycle, from conception, design, industrialization, operation to retirement including management of dependencies.
The jobholder is accountable to Identify opportunities and create a product or a Service that satisfies the client/end user including Time, Quality and Cost of the Product.
The jobholder is accountable to work with Airbus Helicopter to propose common design and solutions.
***Main activities**:
- Leads the IT Product/Application or Service MFT team in order to manage the IT Product/Application or Service lifecycle, both developing the products/services and operating them to meet operational Service Level Agreement.
- Responsible for Continuous Release Management.
- Ensures the participation of an End User Advocate with understanding of users and use, and ensures solutions that best serves both.
- Ensures that the known Product/Application or Service vision is translated into a prioritized backlog in alignment with the business product owner.
- Defines chargeback models for their respective IT Products/Applications or Services.
- Defines and go-to-market of the product and service (line).
As team leader:
- Understand Airbus strategy.
- Translate Airbus strategy into meaningful objectives in his/her perimeter.
- Give meaning to ensure team adherence to reach business objectives and customer satisfaction.
- Inspire and develop his/her team.
- Ensure the management of 3 DCT team members and 5 DCC team members.
**Outputs**:
- Strong link with the Airbus IM organization
- As a self-organized development team, strong collaboration with the Airbus PO (Product Owner, based in EU)
- Proactive in providing guidance & inputs for the roadmap
- Ensure thanks to the software architecture and quality in coding that Dev and Ops are at the expected service level
Success will be measured in a variety of areas, including but not limited to:
- "In line with the Airbus leadership model, manage direct team(s).
- Engage, develop and motivate the direct team(s), within Airbus Values using the HR
processes & development tools.
- Build a trustful and inclusive environment, promoting collaboration facts driven decisions
and an out of silos mindset.
- Ensure deliverables on time, cost and quality to ensure Customer Satisfaction; escalate risks
and opportunities.
- Encourage innovation and continuous improvement by detecting and eliminating non
added-value activities.
- Secure the business at short/mid/long term, contributing to increase Airbus profitability
**Skills**:
Must have skills:
- Bachelor/ Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 4-6 years of total development experience
Good to have skills:
- Experience in test automation
- Working experience in Agile/Scrum, SAFe and/or Kanban projects
- Already experienced working in remote with colleagues based in other countries
- Excellent and adaptive communication capabilities with diverse audiences,
- Showing capabilities for improving agility, Entrepreneurship, innovative spirit,
- Act as a team player: adaptive, collaborative mindset and ways of working with others
- Ability to lead a development team to ensure good software architecture, code quality and
team development performance
- Work experience in areas such as telecommunications and/or a massively cloud-driven
business (cloud provider, social networks, search engines,) is a major plus.
**Our benefits**:
At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:
- Flexible workshift.
- Option of continuous schedule from May to September.
- Vacation days plus additional days-off along the year (+35 working days off in total).
- Attractive & competitive salary and additional bonus.
- Hybrid model of working when possible, promoting the work-life balance.
- Collective transport service in some sites.
- Benefits such as health insurance, employee stock options, retirement
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