Deepfield Security Operations Engineer

hace 2 semanas

Madrid, España NOKIA A tiempo completo

**Join us in creating the technology that helps the world act together**

We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.

Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.

**The team you'll be part of**

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Deepfield is a Nokia-owned company that builds the analytic and security solutions that monitor and defend over 90% of internet backbone networks. We produce cutting-edge research at the intersection of data science, visualization, and network analytics, and we create, deploy, and maintain the largest global network analytics platform. Join us and help us advance state-of-the-art network intelligence.

The Nokia Deepfield Security Operations (SecOps) team is a global team of technical experts that helps our customers deal with complex DDoS attacks. SecOps engineers troubleshoot issues on the Deepfield platform, analyze DDoS attacks samples from our DDoS Library, and design the most effective set of countermeasures when customers request SecOps intervention under attack.

**What you will learn and contribute to**

As part of the SecOps team, you will be part of the organization that maintains one of the biggest and most detailed DDoS attack sample Library of the internet. You will learn how to use big-data analytics to help customers protect themselves from all DDoS attacks.

Are you passionate about solving problems?
As part of our team, you will:
You will help customers under DDoS attacks successfully deal with the threat utilizing the most efficient countermeasures and provide technical assistance related to DDoS detection and mitigation.
- Provide use case driven support to customers using all Deepfield Applications (Cloud Intelligence, Subscriber Intelligence, Operational Intelligence, Defender DDoS) with a focus on Defender (DDoS attack detection & auto-mitigation)
- Develop expertise to triage, debug, de-code, reproduce and resolve Defender DDoS detection and mitigations
- Research, analyze and report on global DDoS threats, trends and evolution
- Contribute to Secure Genome library
- Inspect DDoS attack samples to identify possible false-positives/false-negatives, and recommend corrective actions on detection/mitigation rules
- Be a member of the Deepfield Emergency Response Team for Customer Support during active DDoS events, including 24x7 1 week on call rotation, approximately every 6 weeks.
- Triage escalated customer Defender/DDoS issues and attacks
- Work closely with R&D to manage escalation of customer issues that require development team engagement and support
- Assist with writing and updating technical documentation
- Work alongside industry leaders in Network Security

**Your skills and experience**

We are hiring an experienced (minimum 4+ years) Security Operations Engineer. Expertise with Security incident handling & response, Network security and IP networks is a must. Knowledge of Customer Support process and Customer escalation support is required. Experience with TCP/IP, Routing and Switching, and network management and support is required.

You have:

- Bachelor’s Degree in Electrical or Computer Engineering / Computer Science, or equivalent related experience in a technical field.
- Experience with Security Incident Handling & Response, for example:

- Investigating a data breach, determining the cause and scope of the incident, and taking steps to prevent further unauthorized access
- Conducting a forensic analysis of a compromised system to identify the root cause of the security incident and determine the extent of the damage
- Developing and implementing a plan to restore services and data after an attack
- Actively managing customer support during security incidents
- Domain knowledge of Network Security, for example:

- Network protocols, such as TCP/IP, HTTP, and FTP
- Network security protocols, such as SSL, TLS, and SSH
- Network perimeter security, including firewalls and virtual private networks (VPNs)
- Intrusion detection and prevention systems (IDPS)
- Network monitoring and analysis tools, such as packet sniffers and log analysis tools (e.g. Wireshark, tcpdump)
- Understanding how networks, routers, firewalls, and other security devices work, for example:

- How data is transmitted over a network and the different layers of the OSI model
- How various VPN technologies can be used to secure remote access to a network
- Experience delivering Customer Suppo

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