Guest Service Aide

hace 7 meses

Bilbao, España Marriott International, Inc A tiempo completo

**Job Number** 24062851

**Job Category** Rooms & Guest Services Operations

**Location** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Aide

    hace 7 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 24024855 **Job Category** Rooms & Guest Services Operations **Location** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to...

  • Guest Service Aide

    hace 7 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Número de Empleo** 24024855 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Guest Service Aide

    hace 6 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Número de Empleo** 24078552 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Mgr-front Desk

    hace 7 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 23210640 **Job Category** Rooms & Guest Services Operations **Location** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front...

  • Rental Service Agent

    hace 7 meses

    Bilbao, España Indie Campers A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...

  • Rental Service Agent

    hace 2 meses

    Bilbao, España Indie Campers A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...

  • Front Desk Manager

    hace 6 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 24072017 **Job Category** Rooms & Guest Services Operations **Location** Hotel Ercilla de Bilbao Autograph Collection, Ercilla 37-39, Bilbao, Vizcaya, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Additional Information**:This hotel is owned and operated by an...

  • Agent-at Your Service

    hace 6 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 24021293 **Job Category** Rooms & Guest Services Operations **Location** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company...

  • Recepcionista Ac La Rioja

    hace 6 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 22203064 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel La Rioja, Madre de Dios 21, Logrono, Leon, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing credit card)....

  • F&b Supervisor

    hace 6 meses

    Bilbao, España The Social Hub A tiempo completo

    Come join the future of hospitality and be the new Community Supervisor of our San Sebastián location! **Your Mission, Should You Choose To Accept**: As our Community / F&B Supervisor, you'll make sure that each guest is having the best possible TSH-experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you'll...

  • Concierge

    hace 7 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 24027381 **Job Category** Rooms & Guest Services Operations **Location** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests...

  • Recepcionista Palacio Tondón

    hace 7 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 23105245 **Job Category** Rooms & Guest Services Operations **Location** Palacio Tondon La Rioja Brinas, Calle Campo 2, Brinas, La Rioja, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems processing credit...

  • Concierge

    hace 7 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 24062756 **Job Category** Rooms & Guest Services Operations **Location** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests...

  • Camarera de Pisos Ac La Rioja

    hace 7 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 23058463 **Job Category** Housekeeping & Laundry **Location** AC Hotel La Rioja, Madre de Dios 21, Logrono, Leon, Spain VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies and transport...

  • Agent-at Your Service

    hace 6 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Número de Empleo** 24091666 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...

  • Housekeeper

    hace 7 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 24099530 **Job Category** Housekeeping & Laundry **Location** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from...

  • International Ops Internship

    hace 1 mes

    Bilbao, España Indie Campers A tiempo completo

    THE ROLE We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Depot in Bizkaia - Bilbao. As an International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start and...

  • Proactive Sales Manager

    hace 6 meses

    Bilbao, España Marriott International, Inc A tiempo completo

    **Job Number** 23205269 **Job Category** Sales & Marketing **Location** Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for...

  • International Ops Internship

    hace 1 mes

    Bilbao, España Indie Campers A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...

  • F&b Host

    hace 7 meses

    Bilbao, España The Social Hub A tiempo completo

    Come reimagine hospitality with us as our new superhost of our San Sebastián location! **Your Mission Should You Choose To Accept It** We're opening our third Social Hub in Spain and we couldn't think of a better place to do it than in San Sebastián, the Pearl of the Cantabrian Sea. Located in a business neiborhood and surrounded of local bars,...