Head Of Operations
hace 3 días
.Head of Operations:The Head of Operations for our client is a pivotal leadership role responsible for overseeing and optimising the entire operational framework of the business. This includes logistics, payment gateways, customer service, and onboarding processes to ensure seamless and efficient service delivery. The Head of Operations reports directly to the Global Chief Operating Officer (COO).Key ResponsibilitiesLogistics Management- Identifying Logistic Partners: Select and manage logistics partners to handle the distribution of products from retail partners to customers. This includes negotiating contracts, managing relationships, and ensuring partners meet service standards.- Last Mile Service Provider:Identify and manage last-mile delivery partners specifically for online food deliveries, ensuring timely and accurate delivery to customers.Payment Gateway Management- Ensuring Market Fit: Evaluate and ensure that the payment gateway used is suitable for the specific market needs. This involves assessing transaction security, user experience, compliance with local regulations, and overall reliability.Customer Service Oversight- Leadership: Supervise the Head of Customer Service to ensure excellent customer support. Implement strategies to improve customer satisfaction and address any service-related issues promptly and effectively.Onboarding Management- Managing Onboarding: Oversee the Onboarding Manager to establish and maintain strong relationships with retail partners. Ensure a smooth onboarding process for new partners, including integration of their products into the ecommerce platform and training on platform usage.Ecommerce Management- Platform Operations:Direct the Ecommerce Manager to optimise the platform's functionality, ensuring a user-friendly interface, seamless transaction processes, and effective merchandising strategies.Operational Excellence- Process Improvement: Continuously seek ways to improve operational processes, enhance efficiency, and reduce costs without compromising quality.- Performance Monitoring: Develop and monitor key performance indicators (KPIs) to track operational success and identify areas for improvement.- Compliance: Ensure all operations comply with relevant regulations and industry standards.Support and Service Activities- Coordination: Coordinate all support and service-related activities, ensuring a cohesive strategy that aligns with overall business objectives.- Problem Resolution:Act as the point of escalation for complex operational issues, ensuring timely and effective resolution.Reporting and Strategy- Reporting: Regularly report to the Global COO on operational performance, challenges, and strategic initiatives.- Strategic Planning: Contribute to the development and execution of the company's overall strategic goals, focusing on operational efficiency and customer satisfaction
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Head Of Operations
hace 1 semana
Madrid, España Trust In Soda A tiempo completoSODA has partnered with a leading digital marketplace that connects vendors and customers seamlessly. Our client's innovative platform revolutionises the way businesses interact, providing solutions for sales, marketing, and customer loyalty programs with a significant presence in the sporting world.They are now looking for a Head of Operations to join them....
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Head of operations
hace 2 días
Madrid, España Trust In SODA A tiempo completoSODA has partnered with a leading digital marketplace that connects vendors and customers seamlessly. Our client’s innovative platform revolutionises the way businesses interact, providing solutions for sales, marketing, and customer loyalty programs with a significant presence in the sporting world.They are now looking for a Head of Operations to join...
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Head of Operations
hace 1 semana
Madrid, Madrid, España Trust In SODA A tiempo completoSODA has partnered with a leading digital marketplace that connects vendors and customers seamlessly. Our client's innovative platform revolutionises the way businesses interact, providing solutions for sales, marketing, and customer loyalty programs with a significant presence in the sporting world.They are now looking for a Head of Operations to join them....
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Head of Operations
hace 1 semana
Madrid, España Trust In SODA A tiempo completoSODA has partnered with a leading digital marketplace that connects vendors and customers seamlessly. Our client’s innovative platform revolutionises the way businesses interact, providing solutions for sales, marketing, and customer loyalty programs with a significant presence in the sporting world.They are now looking for a Head of Operations to join...
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Head of Operations
hace 7 días
Madrid, España Trust In SODA A tiempo completoHead of Operations:The Head of Operations for our client is a pivotal leadership role responsible for overseeing and optimising the entire operational framework of the business. This includes logistics, payment gateways, customer service, and onboarding processes to ensure seamless and efficient service delivery. The Head of Operations reports directly to...
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Head of Operations
hace 2 semanas
Madrid Centro, Madrid, España Fundación IES Abroad Madrid A tiempo completoHead of Operations, Madrid CenterReports to:IES Abroad Madrid Center DirectorDirect reports:IES Abroad Madrid Center DirectorScope of DutiesThe Head of Operations is responsible for working in close collaboration with the Center Director, the Assistant Director for Accounting and Finance, and the Assistant Director and Dean of Faculty in support of the IES...
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Head Of Commercial Operations
hace 2 semanas
Madrid, Madrid, España Pastels Music Branding Agency A tiempo completoHead of Commercial OperationsBarcelonaBarcelona, Catalonia, ESCompany DescriptionPastels is an international music branding agency based in Barcelona. We specialise in giving sound identity to brands and companies through thoroughly curated playlists, soundtracks, and live music sessions. Our mission is to inspire audiences around the world and help brands...
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Head of Operations
hace 4 semanas
Madrid, Madrid, España North Star Network A tiempo completoNorth Star Network hosts sports fan communities across the world. We run sports media in over 30 countries, helping bettors make informed choices about their wagers and where to place them.A few figures about our portfolio of websites, which cover sports including football, boxing, MMA, e-sports, basketball and more. 50+ websites30M+ monthly page views (and...
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Head of Operations
hace 2 meses
Madrid, Madrid, España North Star Network A tiempo completoNorth Star Network hosts sports fan communities across the world. We run sports media in over 30 countries, helping bettors make informed choices about their wagers and where to place them.A few figures about our portfolio of websites, which cover sports including football, boxing, MMA, e-sports, basketball and more. 50+ websites30M+ monthly page views (and...
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Head Of Commercial Operations
hace 2 semanas
Madrid, Madrid, España Pastels Music Branding Agency A tiempo completoHead of Commercial OperationsBarcelonaBarcelona, Catalonia, ESCompany DescriptionPastels is an international music branding agency based in Barcelona. We specialise in giving sound identity to brands and companies through thoroughly curated playlists, soundtracks, and live music sessions. Our mission is to inspire audiences around the world and help brands...
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Head of Operations
hace 2 semanas
Madrid, España Experian A tiempo completoDescripción de la empresa **Discover the Unexpected** Experian is the world’s leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 30. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society....
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Head Of Group Operations
hace 7 días
Madrid, España Scope Group A tiempo completo.We are looking for a Head of Group Operations to support our team in Frankfurt or Berlin. As Head of Group Operations you will lead coordinate, organise and supervise Scope Group's operations in ways that ensure maximum productivity of all employees. This is an exciting opportunity for organizational strategists and project management experts with...
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Head of Operations
hace 2 semanas
Madrid, Madrid, España Experian A tiempo completode la empresaDiscover the UnexpectedExperian is the world's leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 30. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years,...
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Head Of Operations
hace 7 días
Madrid, España National Museum Of Wildlife Art A tiempo completoBNPParibas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 12 business lines.BNP PARIBAS CARDIFBNP Paribas Cardif is a global insurer with a presence in more than 30 countries, 50 years of history and a central...
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Head Of Security Operations
hace 2 semanas
Madrid, Madrid, España Institut Straumann Ag A tiempo completoPosition Summary: Join a dynamic, growing team as Head of Global Security Operations, reporting to the CISO, leading the team responsible for delivering the information security operations elements of the information security strategy and ensuring that this is aligned with Straumann Group objectives, legislative requirements, and industry good practice. The...
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Head Of Security Operations
hace 2 semanas
Madrid, Madrid, España Institut Straumann Ag A tiempo completoPosition Summary: Join a dynamic, growing team as Head of Global Security Operations, reporting to the CISO, leading the team responsible for delivering the information security operations elements of the information security strategy and ensuring that this is aligned with Straumann Group objectives, legislative requirements, and industry good practice. The...
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Head Of Operations
hace 2 semanas
Madrid Centro, Madrid, España National Museum of Wildlife Art A tiempo completoBNPParibas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 12 business lines.BNP PARIBAS CARDIFBNP Paribas Cardif is a global insurer with a presence in more than 30 countries, 50 years of history and a central...
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Head Of Group Operations
hace 7 días
Madrid, España Scope Group A tiempo completoWe are looking for a Head of Group Operations to support our team in Frankfurt or Berlin. As Head of Group Operations you will lead coordinate, organise and supervise Scope Group's operations in ways that ensure maximum productivity of all employees. This is an exciting opportunity for organizational strategists and project management experts with leadership...
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Head of Operations
hace 2 semanas
Madrid Centro, Madrid, España National Museum of Wildlife Art A tiempo completoBNPParibas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 12 business lines. BNP PARIBAS CARDIF BNP Paribas Cardif is a global insurer with a presence in more than 30 countries, 50 years of history and a central...
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Head Of Operations
hace 3 días
Madrid, España Ifeel - Humanising Growth A tiempo completo.About usIfeel is a unique, comprehensive and scalable solution that uses the power of data to provide a holistic understanding of the employees mental well-being inspiring human growth and guide organizations on the path to cultivating a positive mental well-being culture.We impact society positively through our commitment and know-how, led by the best...
