Quality Assurance Specialist

hace 3 semanas


Barcelona, España Startops A tiempo completo

Quality Assurance Specialist (French Bilingual) Implement and manage global Quality Assurance tools and processes within the French BPO Partner network. Location: Barcelona Job Tags: Procurement & Production About The Role - Implement and manage global Quality Assurance tools, processes, and performance within the French BPO Partner network - Partner with internal Care teams to provide performance and process updates - Collaborate with BPO partners to lead quality analysts and support teams in auditing customer service interactions - Provide data analysis for the French market as well as coaching for auditors - Measure customer experience through quality evaluations and CSAT survey responses - Previous experience in a Quality Assurance role, preferably within a customer service environment - Strong understanding of customer experience metrics and call center operations - Proficiency in both English and French languages - Ability to analyze data and provide actionable insights - Proven ability to effectively work cross-departmentally to drive change#J-18808-Ljbffr



  • Barcelona, Barcelona, España Startops A tiempo completo

    Quality Assurance Specialist (French Bilingual)Implement and manage global Quality Assurance tools and processes within the French BPO Partner networkLocation:BarcelonaJob Tags: Procurement & ProductionAbout The Role- Implement and manage global Quality Assurance tools, processes, and performance within the French BPO Partner network - Partner with internal...


  • Barcelona, Barcelona, España Startops A tiempo completo

    Quality Assurance Specialist (French Bilingual) Implement and manage global Quality Assurance tools and processes within the French BPO Partner networkLocation:Barcelona Job Tags: Procurement & Production About The Role - Implement and manage global Quality Assurance tools, processes, and performance within the French BPO Partner network - Partner with...


  • Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    Quality Assurance Specialist page is loaded Quality Assurance Specialist Apply locations Barcelona time type Full time posted on Posted 13 Days Ago job requisition id JR009241 Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and...


  • Barcelona, Barcelona, España Back Market A tiempo completo

    Quality Assurance Specialist (French Bilingual) BarcelonaOPERATIONS – CUSTOMER CARE & QUALITY & SERVICES /Let the employer know what pronouns you use so that they can address you correctly.Current companyLinks LinkedIn URLTwitter URLOther websiteVisa/Sponsorship Are you authorized to work in this country? ?YesNoDo you speak English fluently? Please mention...


  • Barcelona, Barcelona, España Back Market A tiempo completo

    Quality Assurance Specialist (French Bilingual)BarcelonaOPERATIONS – CUSTOMER CARE & QUALITY & SERVICES /Let the employer know what pronouns you use so that they can address you correctly.Current companyLinksLinkedIn URLTwitter URLOther websiteVisa/SponsorshipAre you authorized to work in this country? ?YesNoDo you speak English fluently? Please mention...


  • Barcelona, España Startops A tiempo completo

    Quality Assurance Specialist (French Bilingual)Implement and manage global Quality Assurance tools and processes within the French BPO Partner network.Location: BarcelonaJob Tags: Procurement & ProductionAbout The Role- Implement and manage global Quality Assurance tools, processes, and performance within the French BPO Partner network - Partner with...


  • Barcelona, España Startops A tiempo completo

    Quality Assurance Specialist (French Bilingual) Implement and manage global Quality Assurance tools and processes within the French BPO Partner network.Location: Barcelona Job Tags: Procurement & Production About The Role - Implement and manage global Quality Assurance tools, processes, and performance within the French BPO Partner network - Partner with...


  • Barcelona, España Startops A tiempo completo

    Quality Assurance Specialist (French Bilingual) Implement and manage global Quality Assurance tools and processes within the French BPO Partner network.Location: Barcelona Job Tags: Procurement & Production About The Role - Implement and manage global Quality Assurance tools, processes, and performance within the French BPO Partner network - Partner with...


  • Barcelona, España Startops A tiempo completo

    Quality Assurance Specialist (French Bilingual)Implement and manage global Quality Assurance tools and processes within the French BPO Partner network.Location: BarcelonaJob Tags: Procurement & ProductionAbout The Role- Implement and manage global Quality Assurance tools, processes, and performance within the French BPO Partner network - Partner with...


  • Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    Quality Assurance Specialist page is loaded Quality Assurance Specialist Apply locations Barcelona time type Full time posted on Posted 13 Days Ago job requisition id JR009241 Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and...


  • Barcelona, Barcelona, España Back Market A tiempo completo

    Quality Assurance Specialist (French Bilingual) Barcelona OPERATIONS – CUSTOMER CARE & QUALITY & SERVICES / Let the employer know what pronouns you use so that they can address you correctly. Current company Links LinkedIn URL Twitter URL Other website Visa/Sponsorship Are you authorized to work in this country? ? Yes No Do you speak English fluently?...


  • Barcelona, Barcelona, España Galderma A tiempo completo

    Galderma is a leading player in the dermatology sector, operating in about 90 countries. We offer a range of top-tier brands and services in the dermatology market, covering Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Since our establishment in 1981, we have been committed to improving skin health in collaboration with...


  • Barcelona, España Tillotts Pharma AG A tiempo completo

    » » Quality Assurance Specialist – Barcelona Para nuestra sede en Barcelona buscamos un Quality Assurance Specialist – Barcelona Estará a cargo de las siguientes funciones relacionadas con la Garantía de la calidad (QA) y el Supply Chain Management (SCM) en la filial Iberia (España y Portugal), reportando al Jefe del Departamento...


  • Barcelona, España Tillotts Pharma AG A tiempo completo

    » » Quality Assurance Specialist – Barcelona Para nuestra sede en Barcelona buscamos un Quality Assurance Specialist – Barcelona Estará a cargo de las siguientes funciones relacionadas con la Garantía de la calidad (QA) y el Supply Chain Management (SCM) en la filial Iberia (España y Portugal), reportando al Jefe del Departamento...


  • Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...


  • Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...


  • Barcelona, España Back Market A tiempo completo

    Quality Assurance Specialist (French Bilingual) BarcelonaOPERATIONS – CUSTOMER CARE & QUALITY & SERVICES /Let the employer know what pronouns you use so that they can address you correctly.Current companyLinks LinkedIn URLTwitter URLOther websiteVisa/Sponsorship Are you authorized to work in this country? ?YesNoDo you speak English fluently? Please mention...


  • Barcelona, España Back Market A tiempo completo

    Quality Assurance Specialist (French Bilingual)BarcelonaOPERATIONS – CUSTOMER CARE & QUALITY & SERVICES /Let the employer know what pronouns you use so that they can address you correctly.Current companyLinksLinkedIn URLTwitter URLOther websiteVisa/SponsorshipAre you authorized to work in this country? ?YesNoDo you speak English fluently? Please mention...


  • Barcelona, España Back Market A tiempo completo

    Quality Assurance Specialist (French Bilingual)BarcelonaOPERATIONS – CUSTOMER CARE & QUALITY & SERVICES /Let the employer know what pronouns you use so that they can address you correctly.Current companyLinksLinkedIn URLTwitter URLOther websiteVisa/SponsorshipAre you authorized to work in this country? ?YesNoDo you speak English fluently? Please mention...


  • BARCELONA, España GALDERMA A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...