Technical Consultant

hace 4 días

Madrid, España Ragnarok, Inc. A tiempo completo

.Ragnarok is a rapidly-expanding full-service agency with teams in the US, Europe, and Asia. As a marketing + dev agency rolled into one, we bridge the gap between creative, marketing, and technology. We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS, web, video), and MarTech implementations. We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker.We are looking to bring on a full-time Technical Consultant. The ideal candidate should have a particular strength in Customer Data Platforms and invested in growing their skills and experience within the MarTech space. As a Technical Consultant, you will be expected to lead implementations across growth marketing platforms including Braze, Iterable, Segment, mParticle, OneSignal, Mixpanel, and Klaviyo. This involves developing a complete understanding of how each platform works to learn the nuances of integration. This is a full-time, fully remote position, and is client-facing.Responsibilities:Lead projects and consistently communicate project deliverables with clients and internal teams.Consult with customers on their marketing use case in order to advise on the set-up and execution of their program in the platform.Guide a MarTech platform implementation from beginning to end, leading the documentation/planning process, while effectively managing all Ragnarok deliverables and communications with the client.Recognize opportunities and solutions to key business challenges through technology and provide guidance on getting more value out of current tools.Provide support on marketing analytics and reporting, as needed.Minimum requirements to be considered:2+ years of experience in client or key stakeholder interaction.2+ years of software implementation support experience.5+ years of work experience in a corporate setting.Experience with the following (or similar) platforms: Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata, or Salesforce Marketing Cloud.Experience with cross-functional teams including engineers, executives, and stakeholders.The ideal candidate:Has superior written skills, epic organization, email etiquette, and communication skills.Is a people person. Has a good attitude, friendly, and thrives in a team environment.Is a self-starter and motivated.Has platform experience with Segment, Braze, Iterable, Klaviyo, or other email MarTech platforms.Understands multi/omni channel transactional and marketing messagingHas familiarity with JSON or SQL.Has the ability to clearly articulate/present technical topics to a non-technical audience.Benefits include:A diverse, inclusive, and fun team.Unlimited vacation and sick days.Year-End Bonuses.Learning and development allowance.Ragnarok, Inc. is an equal-opportunity employer

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