Travel Experience Designer
hace 3 semanas
.Travel Experience Designer (Call Center)Madrid, SpainAbout usEstablished in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last 70 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a 'Club Med 2' cruise. Club Med offers a new way of experiencing holidays in its upscale friendly and multicultural resorts.Our success comes from the strong commitment to exceed customers' expectations and deliver an unforgettable experience.About our Business UnitOur management model separates Resorts from Markets. In this position, you will belong to the EAF Markets, which handles sales in Europe, Africa, and France in over ten countries.Job overview:As a Travel Experience Designer, you will be responsible for:Assisting agents to make their own bookings on the Travel Agent website, as well as book.Contributing with your expertise to achieve sales objectives and customer satisfaction.Main missions:Develop your sales activity:Develop sales by recruiting, building loyalty and selling complementary services.Identify your customer's business opportunities (partnership, sponsorship, influencer, recommendation).Analysis of the sales trends, the performance evolutions (customer file, data catching, complaint tracking). Propose new solutions and correct what is not working properly in qualitative and quantitative part.Guarantee the evolution and adaptation of processes, operating rules to be always even more efficient and fluid.Be part of the development plan of your market.Be a key player in customer consideration:Greet customers face-to-face and/or over the phone, adopting a premium posture.Create a personalized and lasting relationship with customers, proactively accompanying them throughout the sale.Ensure customer follow-up and satisfaction.Create a customized travel experience:Gather/understand your customer's expectations and motivations.Advise them to create a tailor-made trip.Promote Club Med destinations, products and experience.Skills and competencies we're looking for:Education level: You have a bachelor's degree or equivalent.Experience:Minimum of 5 years' experience in travel agency industry.Excellent interpersonal skills with strong networking/communication skills.You have a very good knowledge of travel and the tourism industry.You're passionate about travel and have a real flair for sales.You are skilled in sales techniques and negotiation.You're persistent, proactive, curious and enthusiastic.You enjoy working as part of a team.You are digitally literate (pack office and sales tools).Languages:Bilingual in Portuguese and Spanish.Have a good knowledge of English and French is a plus.Why you should join us:At Club Med we have 5 values: kindness, multiculturalism, responsibility, freedom and pioneering spirit. Like G.O.'s and G.E
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Travel Experience Designer
hace 2 semanas
Lugo, Lugo, España Club Med Sas A tiempo completoAbout UsClub Med is a pioneer in premium all-inclusive holidays, established in 1950. We offer a unique experience across 80 resorts worldwide, with a strong commitment to customer satisfaction.Job OverviewAs a Travel Experience Designer, you will be responsible for assisting agents with bookings, contributing to sales objectives, and creating personalized...
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Travel Experience Designer
hace 5 días
Lugo, España Club Med Sas A tiempo completo.Travel Experience Designer (Call Center) Madrid, Spain About us Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last 70 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a 'Club Med 2' cruise. Club Med offers a...
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Ux Ui Designer- Sds
hace 2 semanas
Lugo, España Santander A tiempo completo.UX UI Designer - SDS Country: Spain SANTANDER DIGITAL SERVICES is looking for a UX UI Software Engineer based in one of our Hubs in Boadilla del Monte, Cantabria, or Málaga. WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander, we are key players in the transformation of the financial sector. Do you want to join us? Santander Digital Services (SDS) is the...
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Area Sales Manager North Spain
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Lugo, España RateHawk A tiempo completo**We are looking for an experienced Area Sales Manager in Spain, to join our international B2B brand RateHawk, develop our business and make the travel world better together!** **Responsibilities**: - Actively promote our international project; - Expand and consolidate presence in the assigned territory; - Lead the team to achieve the division's planned...
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Lugo, Lugo, España Sense Learning - Tes A tiempo completoUnlock Your Potential as a SEN SpecialistBurn out by the classroom? Explore alternative education roles with SENse Learning, where you can create your own bespoke availability and continue to develop your career as a Specialist Teacher or Education Mentor.As a self-employed associate, you'll enjoy a higher than average hourly rate, mileage remuneration, and...
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Sr Analyst Software Engineering
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Lugo, España Dxc Technology A tiempo completoJob Description:What are we looking for?In the world of re-engineering and process improvement, we need to incorporate a process analyst expert in Banking to be part of our transformation and processes team. He/she must carry out the following functions:Analyse the different processes and circuits of the client's operations for the design of re-engineering...
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Field Service Engineer
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Lugo, España Elopak A tiempo completoElopak has a fantastic opportunity for an experienced Field Service Engineer to join one of the most reputable and environmentally friendly companies within the packaging industry. We are looking for a Field Service Engineer to join the Spanish team due to expansion within the business. This position is intended to support mainly customer across Spain and...
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Sap Sales Consultant/Presales
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Lugo, España Dxc Technology A tiempo completo.Job Description: DXC Technology is a global professional services company whose mission is to lead the digital transformation of our clients by advising and guiding them in the application of technology to obtain the best results and increase the competitiveness of their companies. With more than 130,000 professionals and expert technologists, collaborating...
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Business Analyst Channel Sales Graduate
hace 1 mes
Lugo, España Hp A tiempo completo.At HP, we are committed to create technology that makes life better for everyone, everywhere. Do you have a thoughtful idea with the power to change the world? If so, we want you onboard!By joining HP, you will become part of a worldwide community of engineers, designers, and business professionals that develop cutting-edge technology and solutions with the...
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Transport Operations Manager
hace 4 semanas
Lugo, Lugo, España Club Med Sas A tiempo completoAbout the RoleWe are seeking a skilled Transport Executive to join our team at Club Med Sas. As a key member of our sales team, you will be responsible for supporting our Call Centre in completing transportation requests, administering Amadeus and our in-house reservation system, and handling group requests efficiently for our Meetings and Events...
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Transport Operations Manager
hace 4 semanas
Lugo, Lugo, España Club Med Sas A tiempo completoAbout the RoleWe are seeking a skilled Transport Executive to join our team at Club Med Sas. As a key member of our sales team, you will be responsible for supporting our Call Centre in completing transportation requests, administering Amadeus and our in-house reservation system, and handling group requests efficiently for our Meetings and Events...
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Transport Executive
hace 6 días
Lugo, España Club Med Sas A tiempo completo.Transport Executive Madrid, Spain About Us Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last 70 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a 'Club Med 2' cruise. Club Med offers a new way of experiencing...
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Senior Guest Knowledge Insights Manager
hace 3 semanas
Lugo, España Value Retail A tiempo completoSenior Guest Knowledge Insights ManagerMadrid, ES, 28232Full Time Something Extraordinary Every Day As Senior Customer Knowledge & Insights Manager, you will own customer reporting, insight, and data storytelling. With a strong focus on retention, footfall, and SPV, you will drive a new approach to how we bring to life insights at both Spanish Villages. What...
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Senior Guest Knowledge Insights Manager
hace 3 semanas
Lugo, España Value Retail A tiempo completoSenior Guest Knowledge Insights ManagerMadrid, ES, 28232Full TimeSomething Extraordinary Every Day As Senior Customer Knowledge & Insights Manager, you will own customer reporting, insight, and data storytelling. With a strong focus on retention, footfall, and SPV, you will drive a new approach to how we bring to life insights at both Spanish Villages.What...
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Rfid Field Technical Support Specialist
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Lugo, Lugo, España Johnson Controls A tiempo completoWe are seeking a skilled Rfid Field Technical Support Specialist to join our team at Johnson Controls.The successful candidate will be responsible for providing technical support for innovative EAS and RFID solutions to our main retail customers worldwide.The ideal candidate will have a strong problem-solving attitude, a logical bias, and a customer-focused...
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Business Analyst Channel Sales Graduate
hace 2 semanas
Lugo, España Hp A tiempo completo.At HP, we are committed to create technology that makes life better for everyone, everywhere . Do you have a thoughtful idea with the power to change the world? If so, we want you onboard! By joining HP, you will become part of a worldwide community of engineers, designers, and business professionals that develop cutting-edge technology and solutions with...
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Senior Guest Knowledge Insights Manager
hace 3 semanas
Lugo, España Value Retail A tiempo completoSenior Guest Knowledge Insights Manager Madrid, ES, 28232 Full Time Something Extraordinary Every Day As Senior Customer Knowledge & Insights Manager, you will own customer reporting, insight, and data storytelling.With a strong focus on retention, footfall, and SPV, you will drive a new approach to how we bring to life insights at both Spanish Villages.What...
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Senior Guest Knowledge Insights Manager
hace 2 semanas
Lugo, España Value Retail A tiempo completoSenior Guest Knowledge Insights Manager Madrid, ES, 28232Full Time Something Extraordinary Every Day As Senior Customer Knowledge & Insights Manager, you will own customer reporting, insight, and data storytelling. With a strong focus on retention, footfall, and SPV, you will drive a new approach to how we bring to life insights at both Spanish Villages....
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Senior Guest Knowledge Insights Manager
hace 3 semanas
Lugo, España Value Retail A tiempo completoSenior Guest Knowledge Insights ManagerMadrid, ES, 28232Full TimeSomething Extraordinary Every DayAs Senior Customer Knowledge & Insights Manager, you will own customer reporting, insight, and data storytelling. With a strong focus on retention, footfall, and SPV, you will drive a new approach to how we bring to life insights at both Spanish Villages.What...
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Senior Guest Knowledge Insights Manager
hace 2 semanas
Lugo, Lugo, España Value Retail A tiempo completoJob SummaryAs a Senior Guest Knowledge Insights Manager at Value Retail, you will be responsible for owning customer reporting, insight, and data storytelling. You will drive a new approach to how we bring to life insights at our Villages, focusing on retention, footfall, and SPV. Key ResponsibilitiesSet up a new centre of excellence in knowledge, insight,...