Senior Team Lead
hace 2 meses
.Contexte :Manager une équipe de 5 à 6 superviseurs (60/72 télévendeurs) multi-produits (box, MRH, énergie, etc.). En tant que Team Leader Senior, tu seras chargé(e) de la formation et de la montée en compétence des Team Leaders et de leurs équipes.Tu seras le/la garant(e) de l'atteinte des objectifs commerciaux fixés et de la qualité de traitement des demandes clients.Tes futures missions :Management direct des superviseursFormer et faire monter en compétence les Team LeadersDéfinir et décliner les objectifs quantitatifs et qualitatifs de tes Team LeadersAnalyser et piloter quotidiennement les performances commerciales des équipesMettre en place des plans d'actions adaptés aux objectifsGarantir le cadre de travail : respect des plannings et des règles de vie du plateau / gestion des activitésMise en place d'animations plateau et de challenges réguliersPilotage de la production- Assurer l'application des process, identifier et proposer les optimisations- Mesurer la connaissance métiers des équipes, fixer et mettre en place les actions correctivesRecrutement et formation- Recrutement des télévendeurs et onboarding des expertsProfil recherché :Maîtrise parfaite du télémarketing entrant/sortant et la vente n'a aucun secret pour toiInterne : Le management est ton quotidien depuis plus de 6 mois en tant que Team LeaderExterne : Tu as déjà une expérience d'un an minimum dans le management ou un poste équivalentTu souhaites transmettre les best practices de la gestion d'équipeTu connais le pilotage de la production et l'analyse des KPIs te permet d'optimiser constamment tes résultatsExcellentes capacités de communication, tant à l'oral qu'à l'écritTu es agile, proactif(ve) et force de propositionCe que nous t'offrons :En rejoignant papernest, tu bénéficieras d'un package composé de :Bonus sur OKRMutuelle Sanitas, prise en charge à 50% par papernestSystème de Rémunération Flexible, te permettant de dédier une partie de ton salaire à des services exonérés d'impôts... et tu évolueras dans un environnement de travail :Inclusif, avec plus de 46 nationalités différentesConfortable, avec d'incroyables bureaux et 1500 m2 de terrasses et jardin aménagésFavorisant la cohésion d'équipe avec des événements et des team buildings réguliersExcitant et challengeant, avec des ressources nécessaires pour développer ta carrièreGourmand : petit déjeuner offert tous les mardis Processus de recrutement :Candidature avec CV et lettre de motivationEntretien avec un membre de l'équipe Talent AcquisitionEntretien avec le Site Manager SamuelPrésentation du business case lors d'un entretien visio avec le Production Director FR Alexis & le Site Manager Samuel.Si ce challenge est le tien, n'hésite pas une seconde Nous avons hâte de te rencontrer, peu importe ton âge, sexe, origines, religion, orientation sexuelle, ou handicap. Nos processus de sélection ainsi que notre environnement de travail sont adaptés à tous
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Senior Data Analytics Team Lead
hace 1 semana
Barcelona, Barcelona, España Engineeringuk A tiempo completoSenior Data Analytics Team LeadWe are seeking a talented Senior Data Analytics Team Lead to join our team at Engineeringuk. As a Senior Data Analytics Team Lead, you will be responsible for leading a small team of Data Analysts covering EMEA analytical business needs.Key Responsibilities:Manage and develop a small team of Data Analysts to drive business...
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Senior Animation Team Lead
hace 1 mes
Barcelona, Barcelona, España Ioi A tiempo completoJob Title: Senior Animation Team LeadJob Summary:We are seeking a highly skilled Senior Animation Team Lead to join our team at IOI. As a key member of our animation team, you will be responsible for leading the animation team and driving animation quality across the project.Key Responsibilities:Partner closely with the production team to mentor and drive...
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Senior Technical Team Lead
hace 4 semanas
Barcelona, Barcelona, España Scopely A tiempo completoJob Title: Senior Technical Team LeadAbout the Role:We are seeking a highly experienced Senior Technical Team Lead to join our team at Scopely. As a key member of our leadership team, you will be responsible for leading and managing several server team leads who, in turn, manage teams focused on developing and maintaining the game server.Key...
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Senior Helpdesk Analyst
hace 1 mes
Barcelona, España Digital Talent Agency A tiempo completoSenior Helpdesk Analyst & Team Lead Zemsania está en búsqueda de un Senior Helpdesk Analyst & Team Lead con sólida experiencia en el área de soporte técnico y capacidades probadas para liderar un equipo de Help Desk desde su inicio.Requisitos Experiencia: Mínimo 4 años de experiencia en un rol de Help Desk y/o soporte técnico, con experiencia...
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Senior Helpdesk Analyst
hace 1 mes
Barcelona, España Zemsania A tiempo completoSenior Helpdesk Analyst & Team Lead Zemsania está en búsqueda de un Senior Helpdesk Analyst & Team Lead con sólida experiencia en el área de soporte técnico y capacidades probadas para liderar un equipo de Help Desk desde su inicio.Requisitos Experiencia: Mínimo 4 años de experiencia en un rol de Help Desk y/o soporte técnico, con experiencia...
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Senior Technical Team Lead
hace 4 semanas
Barcelona, Barcelona, España Scopely A tiempo completoMain ResponsibilitiesLead and manage server team leads who manage teams focused on developing and maintaining game servers.Propose and implement improvements to development processes, workflows, and tools to increase efficiency, quality, and throughput.At Scopely, we are developing an ambitious MMO title and need a technical leader to join our team. As...
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Team Lead Python Engineer
hace 5 meses
Barcelona, España Akuaro Work SLU A tiempo completo**Nuestro partner se encuentra en busqueda de un Senior/Team Lead engineer con experiência en Python/Django.** Tienes ganas de construir un mundo mejor? ¿Te da energía enfrentarte a grandes retos y luchar por alcanzar grandes objetivos? ¿Estás buscando un proyecto de alto crecimiento personal y profesional? Estamos buscando Senior Backend Developer/...
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Senior Biostatistics Team Lead
hace 4 semanas
Barcelona, Barcelona, España Syneos Health Healthcare Careers A tiempo completoStatistical Expertise for Project SuccessAt Syneos Health Healthcare Careers, we seek a highly skilled Senior Biostatistics Team Lead to drive the success of our projects. As a key member of our biostatistics team, you will oversee the activities of other biostatisticians, ensuring timely completion of high-quality work.Key Responsibilities:Provide...
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Senior Team Lead for DACH Market Operations
hace 1 mes
Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completoJob Title: Senior Team Lead for DACH Market OperationsAbout the Role:We are seeking a highly experienced Senior Team Lead to join our DACH Market team. As a Senior Team Lead, you will be responsible for leading a team of professionals and ensuring the delivery of exceptional service to our customers.Key Responsibilities:Lead team members and ensure service...
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Senior Technical Team Lead
hace 1 mes
Barcelona, Barcelona, España 2K A tiempo completoSenior Technical Team LeadAt Scopely, we are seeking a highly experienced Senior Technical Team Lead to join our team and lead the development of our unannounced Strategy/MMO title. This is an exciting opportunity to work on a large-scale project and lead a team of talented engineers.Key Responsibilities:Lead and manage several server team leads who, in...
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Team Lead Python Engineer
hace 4 meses
Barcelona, España Akuaro Work Slu A tiempo completo**Nuestro partner se encuentra en busqueda de un Senior/Team Lead engineer con experiência en Python/Django.**Tienes ganas de construir un mundo mejor? ¿Te da energía enfrentarte a grandes retos y luchar por alcanzar grandes objetivos? ¿Estás buscando un proyecto de alto crecimiento personal y profesional?Estamos buscando Senior Backend Developer/...
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Senior Game Design Lead
hace 1 semana
Barcelona, Barcelona, España Tampa Gardens Senior Living A tiempo completoAbout the Role:At Madbox, we are seeking a highly skilled and experienced Senior Game Design Lead to join our team. As a key member of our game development team, you will be responsible for driving the vision and direction of our games, working closely with the Game Director and the entire team.Key Responsibilities:• Develop and implement innovative game...
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Senior Team Lead for B2B Operations
hace 1 semana
Barcelona, Barcelona, España Exoticca A tiempo completoJob Title: Senior Team Lead for B2B OperationsExoticca, a pioneering online travel agency, is seeking a highly skilled Senior Team Lead for B2B Operations to join our dynamic team. This role will be responsible for managing a team of agents handling inbound and outbound telephone and email queries from B2B channel partner travel agents and Business...
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Senior Engineering Team Lead
hace 1 mes
Barcelona, Barcelona, España Studentuniverse A tiempo completoJob Title: Engineering Team LeadAbout the Role:We are seeking an experienced Engineering Team Lead to join our team in Barcelona. As a key member of our engineering team, you will be responsible for leading and organizing technical planning for your team's projects, maintaining team velocity, and ensuring quality and consistent output.Key...
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Senior FX Product Sales Team Lead
hace 6 días
Barcelona, Barcelona, España Revolut Ltd A tiempo completo**About Us**At Revolut, we believe that everyone deserves more from their money. Our goal is to create a world where money moves at the speed of life. With our powerful products and intuitive user experience, we help millions of customers worldwide make the most out of their finances.We are a rapidly growing financial super app with a presence in over 100...
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Senior Sales Team Lead
hace 7 días
Barcelona, Barcelona, España Travelperk A tiempo completoCompany OverviewWe're a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel. Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support.Founded in 2015...
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Senior Technical Team Lead
hace 1 mes
Barcelona, Barcelona, España 2K A tiempo completoJob Title: Senior Technical Team LeadAbout the Role:We are seeking a highly experienced Senior Technical Team Lead to join our team and lead the development of our unannounced Strategy/MMO title. As a Senior Technical Team Lead, you will be responsible for leading and managing several server team leads who manage teams focused on developing and maintaining...
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Senior Inbound Sales Team Lead
hace 6 días
Barcelona, Barcelona, España Preply A tiempo completoUnlock Human Potential through LearningAt Preply, we're on a mission to empower individuals worldwide by providing access to high-quality language learning opportunities. As a Senior Inbound Sales Team Lead, you'll play a crucial role in driving growth and achieving this vision.About the RoleWe're currently seeking an experienced professional to join our...
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Senior Team Lead
hace 1 mes
Barcelona, Barcelona, España Papernest A tiempo completoPapernest is a French startup that helps individuals manage their contracts and subscriptions. As a Senior Team Lead, you will be responsible for managing a team of supervisors who oversee multiple products, including electricity, gas, internet, and mobile services. Your goal will be to ensure the quality of customer service and the achievement of commercial...
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Senior Analytics Lead
hace 1 semana
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Senior Analytics LeadAbout the Role:We're seeking a Senior Analytics Lead to join our Capacity Strategy and Insight team within the Amazon EU Launch and Expansion team.Key Responsibilities:Lead optimization, automation, and scalability efforts.Design and implement data automation processes to enhance scalability.Collaborate with matrixed,...