Cargo Care Lead
hace 4 semanas
.Time Type: Full TimePosted: 19 Days AgoJob Requisition ID: R121218As a Cargo Care Lead, you will be a key driver in ensuring the highest standards of customer satisfaction, operational excellence, terminal collaboration, and day-to-day cargo operations.This role demands a versatile and hands-on approach, requiring a blend of strategic thinking and operational acumen.Your focus will be on enhancing the customer experience by eliminating unhappy flows, optimizing cargo operations, fostering collaboration with terminal facilities, and ensuring the seamless execution of day-to-day tasks.Customer Obsession Pro-active communication with shipping partners, carriers, and other stakeholders to coordinate and optimize cargo movements including KC's & PH.Maintain SVD standards (customer promise delivery) for all PH, KC's including Maersk Acceleration & Prism customers.Drive Ownership on Priority Handling operational process & drive uniformity of cargo flow across region/cross regional.Drive NPS actions alongside Care Area focal & relevant parties involved to bridge gaps in process.Supporting ISR improvement analysis together with Care Focal/Care Managers.Operational Excellence Short shipments and Downfall prevention (focus from vessel readiness perspective) + Assess potential cargo risk.Emails handling within 4hrs TAT, Cases (ISR) handling within 4hrs TAT, SharePoint handling within 2hrs TAT.Longstanding management with strong focus on key hubs and gateways.Stay informed about relevant regulations and industry standards, law of the land.Drive cost ownership on Behavioral cost & Cost rejections.Terminal Collaboration Running cost saving initiatives with Procurement, Finance, Terminal (Behavioral costs).VAS Products handling with execution team (Flex Hubs, DIT, RIT, Maersk Control).Ad hoc communication with terminal for leakage, transfers, damages, claims.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ****** Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains
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Senior Cargo Care Lead
hace 1 mes
Campo, España Maersk A tiempo completo.Job Title: Senior Cargo Care LeadAs a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for escalations & improvement...
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Senior Cargo Care Lead
hace 3 semanas
Campo, España Maersk A tiempo completo.Job Title: Senior Cargo Care Lead As a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for escalations & improvement...
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Cargo Care Lead
hace 2 meses
Campo, España A.P. Moller - Maersk A tiempo completoAs a Cargo Care Lead, you will be a key driver in ensuring the highest standards of customer satisfaction, operational excellence, terminal collaboration, and day-to-day cargo operations.This role demands a versatile and hands-on approach, requiring a blend of strategic thinking and operational acumen.Your focus will be on enhancing the customer experience...
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Cargo Care Lead
hace 2 meses
Campo, España A.P. Moller - Maersk A tiempo completoAs a Cargo Care Lead, you will be a key driver in ensuring the highest standards of customer satisfaction, operational excellence, terminal collaboration, and day-to-day cargo operations.This role demands a versatile and hands-on approach, requiring a blend of strategic thinking and operational acumen.Your focus will be on enhancing the customer experience...
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Cargo Care Lead
hace 2 meses
Campo, España A.P. Moller - Maersk A tiempo completoAs a Cargo Care Lead, you will be a key driver in ensuring the highest standards of customer satisfaction, operational excellence, terminal collaboration, and day-to-day cargo operations.This role demands a versatile and hands-on approach, requiring a blend of strategic thinking and operational acumen.Your focus will be on enhancing the customer experience...
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Senior Cargo Care Lead
hace 3 semanas
Campo, España Damco Spain Sl A tiempo completo.As a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in Care organization for Escalations & improvement initiatives at Area level. Your role...
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Senior Cargo Care Lead
hace 3 semanas
Campo, España Damco Spain Sl A tiempo completo.As a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in Care organization for Escalations & improvement initiatives at Area level. Your role...
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Senior Cargo Care Lead
hace 4 semanas
Campo, España Apm Terminals A tiempo completo.Time Type: Full timePosted: 14 Days AgoJob Requisition ID: R113392As a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for...
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Senior Cargo Care Lead
hace 1 mes
Campo, España A.P. Moller - Maersk A tiempo completoJob Title: Senior Cargo Care Lead As a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for escalations & improvement...
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Senior Cargo Care Lead
hace 1 mes
Campo, España A.P. Moller - Maersk A tiempo completoJob Title: Senior Cargo Care LeadAs a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for escalations & improvement...
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Senior Cargo Care Lead
hace 4 semanas
Campo, España A.P. Moller - Maersk A tiempo completoAs a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for escalations and improvement initiatives at the Area level. Your...
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Senior Cargo Care Lead
hace 1 mes
Campo, España A.P. Moller - Maersk A tiempo completoAs a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management.In this role, you will be an entry point in Care organization for Escalations & improvement initiatives at Area level.Your role...
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Senior Cargo Care Lead
hace 1 mes
Campo, España A.P. Moller - Maersk A tiempo completoAs a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in Care organization for Escalations & improvement initiatives at Area level. Your role...
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Senior Cargo Care Lead
hace 4 semanas
Campo, España A.P. Moller - Maersk A tiempo completoAs a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for escalations and improvement initiatives at the Area level. Your...
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? Urgente: Cargo Care Lead
hace 2 semanas
Campo, España A.P. Moller - Maersk A tiempo completoAs a Cargo Care Lead, you will be a key driver in ensuring the highest standards of customer satisfaction, operational excellence, terminal collaboration, and day-to-day cargo operations.This role demands a versatile and hands-on approach, requiring a blend of strategic thinking and operational acumen.Your focus will be on enhancing the customer experience...
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Senior Cargo Care Lead
hace 4 semanas
Campo de Caso, Asturias, España A.P. Moller - Maersk A tiempo completoCargo Operations Role OverviewAs a Senior Cargo Care Lead at A.P. Moller - Maersk, you will play a pivotal role in ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. This position serves as an entry point for escalations and improvement initiatives at the Area...
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Senior Cargo Care Lead
hace 4 semanas
Campo de Caso, Asturias, España A.P. Moller - Maersk A tiempo completoCargo Operations ExcellenceAs a Senior Cargo Care Lead at A.P. Moller - Maersk, you will play a pivotal role in ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. Your responsibilities will include overseeing the entire cargo care process, from customer engagement...
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? Inicio Inmediato Senior Cargo Care Lead
hace 4 semanas
Campo, España Damco Spain Sl A tiempo completo.As a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for escalations and improvement initiatives at the Area level. Your...
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Inicio Inmediato: Senior Cargo Care Lead
hace 4 semanas
Campo, España Apm Terminals A tiempo completo.Time Type: Full timePosted: 14 Days AgoJob Requisition ID: R113392As a Senior Cargo Care Lead, you will be a pivotal force in the organization, ensuring the seamless flow of cargo operations while prioritizing customer obsession, operational excellence, and senior stakeholder management. In this role, you will be an entry point in the Care organization for...
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Senior Cargo Care Lead
hace 4 semanas
Campo de Caso, Asturias, España A.P. Moller - Maersk A tiempo completoCargo Operations ManagerAs a key member of the Care organization, you will play a pivotal role in ensuring the seamless flow of cargo operations. Your responsibilities will include overseeing the entire cargo care process, from customer engagement to operational execution, and identifying areas for improvement. You will work closely with senior stakeholders...
