Account Service Executive

hace 5 días


Madrid, España Eviivo A tiempo completo

.eviivo is an award-winning, cloud-based booking and property management platform. We help independent accommodation providers showcase their properties, manage their reservations, and connect with guests. We are looking for a passionate Account Service Executive to support our UK, Spanish, Italian and Portuguese accounts.Its flagship product, eviivo suite, aims to provide hoteliers and hosts with a convenient all-in-one solution that makes it easy for them to manage online bookings, guests and travel agencies.Today, eviivo's customer base consists of 30,000 small independent B&Bs, Guesthouses, Vacation Rental Owners and Hotels using eviivo suite day-in day-out to run their business.Sitting at a cross section between Account Management and Technical Support, the Account Service Executive will be responsible for handling existing customers' requests involving a change into their subscription. This could mean handling the termination of an account, a change of ownership due to the acquisition of the business by another; a legal change in theirsubscription structure due to the acquisition of another business; increasing the room/unit count of a property or the upsell of some of our product or services to customers that need to update their eviivo subscription to reflect the constant evolution of our platform.ResponsibilitiesManage the following processes for customer accounts: terminations, changes of ownership, subscription amendments, changes of management, property name changes...Deal with customer terminations in a timely and effective manner,Work to retain accounts and upsell features whenever possible (including calling on other departments where required),Create recovery opportunities to Sales in order towin back customers,Prepare good documentation and reports on account status,Manage a varied and extensive portfolio of customers (this requires attention to detail managing the admin behind complex syntax, pricing, contracts...),Communicate effectively with the finance team and have an understanding of the billing and payments processes. Ensure these are followed correctly,Communicate effectively with other departments within the business,Continuously support and develop the reporting of the termination process to ensure that the management team is aware of trends happening in this area of the business.About YouBachelor degree requiredA previous experience in a similar role is a strong advantageFluent Spanish and English speaker, both verbal and writtenConfident and calm when dealing with Customers, able to deal with complex casesBe very curious, willing to learn new taskTake ownership when necessary, show responsibility and go the extra mile



  • Madrid, España Eviivo A tiempo completo

    eviivo is an award-winning, cloud-based booking and property management platform. We help independent accommodation providers showcase their properties, manage their reservations, and connect with guests. We are looking for a passionate Account Service Executive to support our UK, Spanish, Italian and Portuguese accounts.Its flagship product, eviivo suite,...

  • Account Executive

    hace 2 semanas


    Madrid, Madrid, España Timestamp Group A tiempo completo

    Timestamp Group aggregates several leading Portuguese IT solutions and services companies around the concepts of excellence and knowledge sharing. We are committed to technological leadership, based on the quality of our service and technological solutions, supported by continuous training and certification.Rol :Account ExecutiveKey Responsibilities:Account...

  • Account Executive

    hace 2 semanas


    Madrid, Madrid, España Timestamp Group A tiempo completo

    Timestamp Groupaggregates several leading Portuguese IT solutions and services companies around the concepts of excellence and knowledge sharing. We are committed to technological leadership, based on the quality of our service and technological solutions, supported by continuous training and certification.Rol:Account ExecutiveKey Responsibilities:Account...

  • Account Executive

    hace 2 semanas


    Madrid, España Cloudera A tiempo completo

    Business Area: Sales **Job Description**: Cloudera Sales empowers the world's largest enterprises across every industry to use data to solve some of the most complex challenges that impact businesses, communities and lives - We have a platform that delivers incredible Data and Analytics technology across On - Prem, Public Cloud, and in a Hybrid model....

  • Account Executive

    hace 1 mes


    Madrid, España Timestamp Group A tiempo completo

    Timestamp Group aggregates several leading Portuguese IT solutions and services companies around the concepts of excellence and knowledge sharing. We are committed to technological leadership, based on the quality of our service and technological solutions, supported by continuous training and certification.Rol : Account ExecutiveKey Responsibilities:Account...

  • Account Executive

    hace 1 mes


    Madrid, España Timestamp Group A tiempo completo

    Timestamp Groupaggregates several leading Portuguese IT solutions and services companies around the concepts of excellence and knowledge sharing. We are committed to technological leadership, based on the quality of our service and technological solutions, supported by continuous training and certification.Rol: Account ExecutiveKey Responsibilities:Account...

  • Account Executive

    hace 2 meses


    Madrid, España HH Global A tiempo completo

    Purpose of the job: The Account Executive will be responsible for working closely with our clients, suppliers and internal contacts delivering services professionally, to specifications and on time in line with SLA’s. As the Account executive you will manage projects and liaise with suppliers and clients, delivering excellent customer service whilst...

  • Account Executive

    hace 2 semanas


    Madrid, Madrid, España Cloudera A tiempo completo

    Business Area:SalesJob Description:Cloudera Sales empowers the world's largest enterprises across every industry to use data to solve some of the most complex challenges thatimpact businesses,communitiesandlives We have a platform that delivers incredible Data and Analytics technology across On Prem, Public Cloud, and in a Hybrid model. We're at an exciting...

  • Sales Account Executive

    hace 2 semanas


    Madrid, España Inneva Pharma A tiempo completo

    Sales Account Executive: Buscamos una Account Executive para incorporarse en una empresa ubicada en la zona de Castellana.Responsabilidades:Bacground en ventasExperiencia Cold CallingContacto directo con el clienteBuscamos una persona ambiciosa y buen comunicadorOfrecemos:Plan de carrera a futuroPaquete de accionesBS: 40.000€ + VariableComisiones sin...

  • Account Executive

    hace 2 semanas


    Madrid, Madrid, España Page Personnel España A tiempo completo

    La persona seleccionada como Account Executive (mid market), entre sus funciones estarán:Actividad comercial centrada en la consecución del objetivo de ventas en cliente nuevo Prospección de su mercado asignado Construir y mantener nuevas relaciones comerciales sólidas con sus partners Gestionar Planes de Negocios de socios potenciales, incluyendo...

  • Sales Account Executive

    hace 2 semanas


    Madrid, Madrid, España Inneva Pharma A tiempo completo

    Sales Account Executive: Buscamos una Account Executive para incorporarse en una empresa ubicada en la zona de CastellanaResponsabilidades:Bacground en ventasExperiencia Cold CallingContacto directo con el clienteBuscamos una persona ambiciosa y buen comunicadorOfrecemos:Plan de carrera a futuroPaquete de accionesBS: 40.000€ + VariableComisiones sin...

  • Account Executive

    hace 4 semanas


    Madrid, España Lola Mullenlowe A tiempo completo

    The Account Executive (AE) maintains and grows our client's business with the agency on an ongoing and project basis. They direct and coordinate the day-to-day agency efforts on behalf of the client's product and/or service on assigned accounts. In this role, the AE ensures that the agency provides:Responsible marketing counseling and planning.Proper and...

  • Account Executive

    hace 4 semanas


    Madrid, España Lola Mullenlowe A tiempo completo

    The Account Executive (AE) maintains and grows our client's business with the agency on an ongoing and project basis. They direct and coordinate the day-to-day agency efforts on behalf of the client's product and/or service on assigned accounts. In this role, the AE ensures that the agency provides:Responsible marketing counseling and planning.Proper and...

  • Account Executive

    hace 2 semanas


    Madrid, España Lola-mullenlowe A tiempo completo

    The Account Executive (AE) maintains and grows our client's business with the agency on an ongoing and project basis. They direct and coordinate the day-to-day agency efforts on behalf of the client’s product and/or service on assigned accounts. In this role, the AE ensures that the agency provides: 1. Responsible marketing counseling and planning. 2....

  • Account Executive

    hace 2 semanas


    Madrid, Madrid, España Thirdera A tiempo completo

    Thirdera is looking for a highly skilled Account Executive to join our Spain team Whois Thirdera? Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at thespeed of NOW. Thirderabrings together the power of the...

  • Account Executive

    hace 5 días


    Madrid, España Infobip Group A tiempo completo

    .At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip's platform...

  • Account Executive

    hace 2 semanas


    Madrid, Madrid, España Mimecast A tiempo completo

    We are searching for a self-motivated Account Executive to help with organization expansion. This individual will lead all operations to ensure the expansion of Mimecast in Spain. Responsibilities include all aspect of starting a business in the cyber security, aligning with our distributor sales force, recruiting partners, generating marketing activities,...

  • Account Executive

    hace 2 semanas


    Madrid, España Mimecast A tiempo completo

    .We are searching for a self-motivated Account Executive to help with organization expansion. This individual will lead all operations to ensure the expansion of Mimecast in Spain. Responsibilities include all aspect of starting a business in the cyber security, aligning with our distributor sales force, recruiting partners, generating marketing activities,...


  • Madrid, España Philips A tiempo completo

    **Job Title**: Account Manager Customer Service **Account Manager Customer Service**: As an Account Manager Customer Service you will develop, maintain, and improve relations with your assigned accounts in order to maximize and boost Service business with contract solutions that will add value to our customers **Your role**: - Maximizing Customer Service...

  • Account Executive

    hace 5 días


    Madrid, España NovoScale Is Now Thirdera A tiempo completo

    .Thirdera is looking for a highly skilled Account Executive to join our Spain team!Who is Thirdera?Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the...