Cloud Customer Success Specialist

hace 6 días

Barcelona, España Td Synnex A tiempo completo

.We're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. We're 23,000 of the IT industry's best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we're a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we're committed to being a diverse, inclusive employer of choice and a good corporate citizen.What's On OfferOur employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility available (regardless of gender) and the caring and supportive nature of our managers and colleagues. We all pitch in to assist others as needed We also offer great learning opportunities to grow professionally and personally through dedicated learning platforms, focused development plans and from your colleagues.We value Diversity, Equity and Inclusion (DEI) and have an established team to focus on a range of programs to assist those from diverse backgrounds whether age, gender or other factors to thrive in our workplace. This will be the scope of our business in which you can make a meaningful differenceJob Purpose:The Cloud Customer Success team is responsible to optimize the business processes required for the businesses, platform and vendor integration, optimized processes, customer engagement and Partners training. This includes offering shared support and Partner success through TD SYNNEX Iberia Region.An important role for this Partner success specialist will be to design and implement a scalable region operational processes and monitoring service aligned to TD SYNNEX's platform offerings as well as applicable Cloud Vendors. The Specialist will work closely with internal departments and others to ensure appropriate understanding, documentation, and coordination of activities are achieved as applicable. The Specialist will own and coordinate several projects, briefings and progress updates. The specialist will collaborate with TD SYNNEX's Business Unit leaders, Marketing teams and vendors, to develop the right strategies, and to prepare internal systems and processes to launch platform products/services/programs/campaigns across IBERIA.The team will collaborate with all of TD SYNNEX's Business Unit leaders and their key partners, to develop the right strategies, and strive to deliver best in class systems with maximum impact and synergy across Iberia region.Responsibilities:Own definition and design in central operations to support TD Cloud Business

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