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It Salesforce Solution Architect Emea Solo Quedan 15H
hace 1 mes
.At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing.
Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges.
Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings.
As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies.
Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
Reporting to the IT EMEA Apps Director, the Salesforce Solution Architect EMEA will be key business partner contributor to deliver CRM execution in EMEA for Customer Care/Field Service & Commercial processes.
The Salesforce Solution Architect EMEA is an IT improvement role for business process and for IT internally.
This role helps guide businesses to improve business processes and efficiency in Salesforce.
He/she will elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions.
Collect all the requirements from business to be transmitted to developers in IT will be one of the main tasks to do.
The Salesforce Solution Architect EMEA will be also a key support for delivering the solution and implement the solution on the salesforce platform, so the hands-on skill is mandatory.
S/he will also support project on Salesforce platform where he/she will need to coordinate/support team of other IT developers and key users along all the path of the project.
His/her experience on different processes of the Field Service & Commercial processes will be really appreciated to support business and collaborate with the rest of IT Salesforce team on the design on the solution.
Will also collaborate with the Customer care/Field service and Commercial team in EMEA, to provide support on the definition of processes, to write functional documents, organize and support trainings and grant to follow the best practices with UAT, and its organization with business.
Testing process on the system will be an often task for most of the enhancements or project for Field Service department.
Main Responsibilities: Collect all the business needs/requirements.
Write functional/technical documents descriptions.
Implement the changes/parametrization in Salesforce platform Support on testing processes to business.
Test IT solutions to grant a good level of testing before to deliver it to business
