Travel & Expense Specialist

hace 2 meses


Madrid, España Celonis Se A tiempo completo

.We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The TeamThe travel department takes care of almost every part of the process from the moment an employee needs to make a booking to travel until their expenses are fully approved and ready for payment, among other topics.The RoleAs a Travel & Expense Specialist, you will report to the Travel & Expense Operations Manager in Madrid, supporting the team in various departmental tasks, with a primary focus on travel and expenses-related responsibilities.What you'll doTravel:Guide employees in booking travel arrangements such as flights, hotels, and ground transportation using our booking tool.Monitor and escalate booking issues or employee complaints, ensuring timely resolution.Assist the Travel Manager with the Preferred Vendors Program, including negotiating with hotels, managing contract signatures, and ensuring rates are uploaded into the online booking platform.Work with the sustainability team on carbon accounting initiatives.Event Support:Support the Global Events team and other departments in coordinating travel arrangements for company events, and any other required tasks such as helping with the budget, developing specific guidelines, creating invites, etc.Expenses:Review and process employee expense reports, ensuring compliance with company policies.Escalate non-compliance issues when necessary.Handle incoming travel and expense-related requests.Oversee the administration of the Corporate Card program.Other:Serve as a key point of contact for employees, ensuring top-tier customer service for both internal and external stakeholders.Regularly review and update our intranet and SOPs.Develop and deliver training materials, providing employee training as required.Identify and report technical issues, coordinating with the relevant IT teams or external vendors for resolution.Support ad-hoc tasks, as well as routine audit and reporting requests.Administer systems as required.Proactively suggest and implement process improvement initiatives.What you needBA and/or MA Degree preferably in Finance, Economics, Tourism, or similar.At least 2 years of experience in business travel, finance or administration industry.Professional fluency (written and oral) in English (applications in Spanish will be automatically discarded). Other European languages are a plus.Advanced Excel knowledge & skills; there will be a practical challenge as part of the interview process.Curious, eager to learn and resourceful.Organized, detail-oriented, and analytical.Resilient, assertive, and able to challenge multiple stakeholders & leadership in decision-making



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