Empleos actuales relacionados con Security Managed Services Engineer - La Coruña - Ntt
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing managed services to clients to ensure the security and integrity of their infrastructure and systems.Key ResponsibilitiesProactively monitor and respond to security...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing managed services to clients to ensure the security and integrity of their infrastructure and systems.Key ResponsibilitiesProactively monitor and respond to security...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing managed security services to our clients, ensuring the security and integrity of their infrastructure and systems.Key ResponsibilitiesProactively monitor and respond to...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing managed security services to our clients, ensuring the security and integrity of their infrastructure and systems.Key ResponsibilitiesProactively monitor and respond to...
-
Security Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoJob Title: Security Managed Services EngineerAt NTT DATA, we're committed to helping clients innovate, optimize, and transform for long-term success. As a Security Managed Services Engineer, you'll play a critical role in ensuring the security and integrity of our clients' infrastructure and systems.Key Responsibilities:Proactively monitor work queues and...
-
Security Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoJob Title: Security Managed Services EngineerAt NTT DATA, we're committed to helping clients innovate, optimize, and transform for long-term success. As a Security Managed Services Engineer, you'll play a critical role in ensuring the security and integrity of our clients' infrastructure and systems.Key Responsibilities:Proactively monitor work queues and...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoJob Title: Security Managed Services EngineerWe are seeking a highly skilled Security Managed Services Engineer to join our team. As a Security Managed Services Engineer, you will be responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.Key Responsibilities:Proactively monitor the...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoJob Title: Security Managed Services EngineerWe are seeking a highly skilled Security Managed Services Engineer to join our team. As a Security Managed Services Engineer, you will be responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.Key Responsibilities:Proactively monitor the...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our managed services team, you will be responsible for providing proactive monitoring, identifying, investigating, and resolving technical incidents and problems to ensure our clients' security infrastructures and systems remain...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our managed services team, you will be responsible for providing proactive monitoring, identifying, investigating, and resolving technical incidents and problems to ensure our clients' security infrastructures and systems remain...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing managed security services to our clients, ensuring the security and integrity of their infrastructure and systems.Key ResponsibilitiesProactively monitor and respond to...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing managed security services to our clients, ensuring the security and integrity of their infrastructure and systems.Key ResponsibilitiesProactively monitor and respond to...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoAbout the RoleNtt Data is seeking a highly skilled Security Managed Services Engineer to join our team. As a key member of our security operations team, you will be responsible for providing a managed service to clients to ensure that their security infrastructures and systems remain operational.Key ResponsibilitiesProactively monitor work queues and perform...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoAbout the RoleNtt Data is seeking a highly skilled Security Managed Services Engineer to join our team. As a key member of our security operations team, you will be responsible for providing a managed service to clients to ensure that their security infrastructures and systems remain operational.Key ResponsibilitiesProactively monitor work queues and perform...
-
Security Managed Services Engineer
hace 3 semanas
La Coruña, La Coruña, España Ntt Data A tiempo completoJob SummaryThe Security Managed Services Engineer is a key role within NTT DATA, responsible for providing a managed service to clients to ensure the security and integrity of their infrastructure and systems. This role involves proactive monitoring, identifying, investigating, and resolving technical incidents and problems to restore service to clients.Key...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing managed security services to our clients, ensuring their security infrastructures and systems remain operational.Your primary objective will be to proactively review client...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoAbout the RoleWe are seeking a highly skilled Security Managed Services Engineer to join our team at NTT DATA. As a key member of our security team, you will be responsible for providing managed security services to our clients, ensuring their security infrastructures and systems remain operational.Your primary objective will be to proactively review client...
-
Security Engineer
hace 3 semanas
La Coruña, La Coruña, España Ntt A tiempo completoJob DescriptionAt NTT DATA, we are seeking a highly skilled Security Managed Services Engineer to join our team. As a Security Managed Services Engineer, you will be responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.You will proactively monitor the work queues, perform...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoMake a Difference with NTT DATAWe're a company that's pushing the boundaries of what's possible. Our technical excellence and leading innovations make a real difference to our clients and society.Our workplace is a place where you can grow, belong, and thrive. We value diversity and inclusion.Your Day at NTT DATAThe Security Managed Services Engineer (L2) is...
-
Security Managed Services Engineer
hace 4 semanas
La Coruña, La Coruña, España Ntt A tiempo completoMake a Difference with NTT DATAWe're a company that's pushing the boundaries of what's possible. Our technical excellence and leading innovations make a real difference to our clients and society.Our workplace is a place where you can grow, belong, and thrive. We value diversity and inclusion.Your Day at NTT DATAThe Security Managed Services Engineer (L2) is...
Security Managed Services Engineer
hace 2 meses
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.
Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.
The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required.
Key Responsibilities What you'll be doing Proactively monitors the work queues.
Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
Updates tickets with resolution tasks performed.
Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
Captures all required and relevant information for immediate resolution.
Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
Communicates with other teams and clients for extending support.
Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift.
Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
Works with automation teams for effort optimization and automating routine tasks.
Ability to work across various other resolver groups (internal and external) like Service Provider, TAC, etc.
Identifies problems and errors before they impact a client's service.
Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting.
Leads and manages all initial client escalation for operational issues.
Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
Ensures all changes are carried out with proper change approvals.
Plans and executes approved maintenance activities.
Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
May also contribute to / support on project work as and when required.
May work on implementing and delivering Disaster Recovery functions and tests.
Performs any other related task as required.
Knowledge And Attributes Ability to communicate and work across different cultures and social groups.
Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
Academic Qualifications And Certifications Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
Certifications relevant to services supported.
Certifications carry additional weightage on the candidate's qualification for the role.
CCNA certification is a must, CCNP in Security or PCNSE certification is good to have.
Required Experience Moderate level of relevant managed services experience handling Security Infrastructure.
Moderate level of knowledge in ticketing tools preferably Service Now.
Moderate level of working knowledge of ITIL processes.
Moderate level of experience working with vendors and/or 3rd parties.
Workplace Type Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
We are also one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us.
Apply today.
#J-18808-Ljbffr
