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hace 2 meses
.The Business Analyst will provide strategic business analysis services to clients and other business partners as required, reporting to the Head of Lifecycle Management. Working closely with subject matter experts, clients and the other functions to understand the challenges and opportunities, and work as team to address them.The Business Analyst will be responsible for leading business analysis activities for their assigned business processes and projects from end-to-end, addressing operational, financial, and technological risks, providing analysis, recommendations and project implementation based on the opportunities identified.Responsibilities Provide best practice enterprise business analysis services to both internal teams and clients, in subject areas which the analyst may not be familiar with, confidently partnering with subject matter experts to lead business analysis activities in the project from initiation to completion.Lead best practice analysis, design, documentation and initiation of business as usual and project processes and workflows. Including but not limited to workshopping, creating and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases, facilitating discussions, prioritizing tasks ensuring efficient and on-time delivery of project tasks and milestones, providing training, and managing customer and other stakeholder relationships.Support leadership team members and peers by collaborating with others, articulating ideas and viewpoints to senior management and colleagues, identifying and initiating projects, driving the resolution of issues, and holding themselves accountable for results.Implementation & Documentation Implement process improvements or re-engineering, including purchasing and integrating new applications and processes with existing ones, and collaborating with internal stakeholders and clients to ensure systems and processes provided meet the long-term business strategies.Elicit and produce required project analysis documentation. Creating and maintain documentation such as business cases, SWOT analysis, GAP analysis, problem statements, training materials, standard operating procedures, workflow diagrams, business requirements, user stories, workflow diagrams, future state proposals, UAT plans, test plans, decks for decision making and facilitation purposes, and other documentation as required.Meet with the development team regularly to review solution deliverables and deadlines and maintain accountability for Business Analysis deliverables. They create detailed documentation to ensure the solution is well understood by all parties.Reporting & Communications Support and manage customer relationships and expectations for Business Analysis within team, and other functions as required, by developing and maintaining a communication process to keep stakeholders and the CapDev team appraised of project results