Senior Associate, Client Solutions

hace 3 días

Barcelona, España Gerson Lehrman Group, Inc. A tiempo completo

.The Senior Client Solutions Associate role sits within our Life Sciences team which is part of our EMEA Corporate Markets team, based in Barcelona. We have a prestigious and sophisticated client base at leading Life Sciences corporations in the EMEA region, including some of the world's largest and most innovative pharmaceuticals and healthcare technology companies.This is a key role within GLG: you will be autonomously responsible for delivering projects to clients, building relationships with our council members and working with senior colleagues to maximise GLG's growth and impact. At GLG you will have both the opportunity to progress quickly and to also work in a collaborative environment.Specific responsibilities include (but are not limited to): - Learning the workflow by recruiting new senior industry experts for the first 2 – 4 months to grow GLG's networkOnce successfully certified on recruiting, executing time-sensitive projects for GLG's clients working within a specialised team focused on the Life Sciences industryLeveraging GLG's network to match Council Members with clients, based on the client's needsDaily interaction with GLG's experts over the phone to qualify profiles to ensure exact fit for client projectsMaintaining accountability and responsibility for client projects and the overall client experienceEnhancing your knowledge of your clients by building strong relationships with themTowards end of tenure, working with our Business Development/Sales team to discuss content ideas and map out users and how to engage them in order to grow revenue and ensure retention of existing accountsTowards end of tenure, collaborating with GLG's Events, Strategic Projects and Survey teams to pitch and execute a wide range of productsPreparation for and attendance of client meetingsAn ideal candidate will have the following: - Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detailExcellent communication skillsDemonstrable client services skills where you have owned relationships with clientsExperience of working in a fast-paced environmentDemonstrable commercial acumenStrong desire to work in a collaborative environmentMaster's degree, or above in Chemistry, Biology, Medicine, or other Life Sciences-related study1-2 years of work experience in a client service-focused position post-graduationFull business proficiency in English; additional European languages are desirable but not essential for this roleCareer Progression: 12-24 months after achieving specific qualitative goals (consistent high-quality end-to-end delivery, quality of relationship management and outreaches), Senior Client Services Associates typically progress onto Client Solutions Manager roles, where you are responsible for your own book of business, managing client relationships and increasing management responsibility of other/junior team members

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