![Nae](https://media.trabajo.org/img/noimg.jpg)
Senior Consultant Back-Office
hace 1 mes
.About us:At Nae, as an industry expert in the TMT sector, we help our customers to identify new levers of value creation through our E2E consulting services.We generate a unique experience for our customers and partners by providing customised and valuable solutions, working as one team, from diversity and engagement.We have been developing projects in the telecommunications and Media market for 20 years. This allows us to have a deep knowledge, experience and capabilities to respond to the current and future needs of our customers.Would you like to know more?Nae is divided into three business units: Technology, Business and Deals&Strategy. In Technology we advise the technology areas of the main telecommunications operators and Media, infrastructure companies and corporations with complex digital infrastructures, to drive them in the transformation and deployment of new technologies that enhance their business. In Business we develop high impact strategies for telecommunications operators and Media, helping them to achieve operational and customer excellence. In Deals&Strategy we provide a differential competitive advantage in the design and implementation of business strategies and support in corporate operations.Our Business business unit is made up of a dynamic team whose goal is to remain the best experts in the field of consulting for our customers.Therefore, we are looking to reinforce our team with the incorporation of a Senior Consultant - Back Office / Front Office with experience of at least 8 years, developing the following functions:Identify the objectives and requirements of the projects, plan their execution, identify risks, coordinate the assigned team, and control the execution until closure.Analyze and identify areas for improvement in front-office and back-office telco environments.Define improvement plans and their respective implementation plans on operational models of care and relationship models between telco sector companies and providers (platforms).Understand the indicators of a customer operation and identify and anticipate how improvement plans can impact them.Prepare project documentation on the aforementioned analyses, models, and defined plans.Make decisions jointly with the team and the manager on the best course of action in the face of issues and risks in the projects.Present and defend project deliverables to clients (up to N1).Collaborate in the organization, management, and control of the projects.Requirements:Degree in Middle/Higher Education or Engineering related to Information Systems (Computer Science, Telecommunications, etc.).Minimum of 8 years of experience in front-office/back-office project management for telco sector organizations.Knowledge of different customer operation models within a Telco and socio-economic agreement models with platforms and care providers.Ability to interact with providers and clients (up to N1).Advanced english
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hace 1 mes
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hace 6 días
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