Head Of Customer Service Emeac

hace 2 semanas

Barcelona, España Galderma A tiempo completo

.With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.Job Title: Head of Customer Service EMEACLocation: Barcelona, Spain (hybrid)Job DescriptionAs Head of Customer Service EMEAC you will be responsible for leading and managing the customer service operations to ensure premium service delivery and customer satisfaction within the EMEAC Northern and Southern clusters. You will play a crucial role in enhancing customer experience, building strong processes and systems, continuously improving and harmonizing processes across the region.The role reports to Head of Supply Chain EMEACKey ResponsibilitiesDeveloping and implementing customer service strategies aligned with the company's goals and objectives by identifying opportunities for process improvement and optimization and implementing best practices.Leading the customer service team and providing strategic directions to achieve targets and objectives, ensuring alignment with overall business strategies.Responsible for recruitment, training and managing a high-performing customer services team.Monitoring performance against targets and taking corrective actions as necessary to ensure continuous improvement.Building and maintaining strong relationships with key clients and stakeholders.Leveraging technology and tools to streamline customer service processes, enhancing communication channels, and improving customer experience

  • Head of Customer Service EMEAC

    hace 3 días

    Barcelona, Barcelona, España Galderma Services Spain A tiempo completo

    Job Title: Head of Customer Service EMEACLocation: Barcelona, Spain (hybrid)About Us: Galderma Services Spain is a leading dermatology company dedicated to advancing dermatology for every skin story. With a unique legacy in dermatology and decades of cutting-edge innovation, we deliver an innovative, science-based portfolio of premium flagship brands and...

  • Head of Customer Service EMEAC

    hace 4 días

    Barcelona, Barcelona, España Galderma Services Spain A tiempo completo

    Job Title: Head of Customer Service EMEACLocation: Barcelona, Spain (hybrid)About Us: Galderma Services Spain is a leading dermatology company dedicated to advancing dermatology for every skin story. With a unique legacy in dermatology and decades of cutting-edge innovation, we deliver an innovative, science-based portfolio of premium flagship brands and...

  • Head Of Customer Service Emeac

    hace 3 meses

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    Head of Customer Service EMEAC page is loaded Head of Customer Service EMEAC Apply locations Barcelona posted on Posted Yesterday job requisition id JR009313 With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative,...

  • Head Of Customer Service Emeac

    hace 4 semanas

    Barcelona, España Galderma A tiempo completo

    .With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Head Of Customer Service Emeac

    hace 2 semanas

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    .Head of Customer Service EMEACWith a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology...

  • Head Of Customer Service Emeac

    hace 2 semanas

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    Head of Customer Service EMEAC With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology...

  • Head Of Customer Service Emeac

    hace 3 meses

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    Head of Customer Service EMEAC page is loaded Head of Customer Service EMEAC Apply locations Barcelona posted on Posted Yesterday job requisition id JR009313 With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative,...

  • Head Of Customer Service Emeac

    hace 3 meses

    Barcelona, España Galderma A tiempo completo

    .With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

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    hace 4 semanas

    Barcelona, España Galderma A tiempo completo

    .With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Head Of Customer Service Emeac

    hace 3 meses

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Head of Customer Service Emeac

    hace 3 meses

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Head Of Customer Service Emeac

    hace 2 semanas

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

  • Head of Customer Service EMEAC

    hace 3 meses

    Barcelona, España Galderma A tiempo completo

    Description As Head of Customer Service EMEAC you will be responsible for leading and managing the customer service operations to ensure premium service delivery and customer satisfaction within the EMEAC Northern and Southern clusters. You will play a crucial role in enhancing customer experience, building strong processes and systems, continuously...

  • Head Of Customer Service Emeac

    hace 1 mes

    Barcelona, España Galderma A tiempo completo

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    hace 4 semanas

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

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    hace 3 meses

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

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  • Head Of Customer Service Emeac

    hace 3 meses

    Barcelona, España Galderma Services Spain, S.L. A tiempo completo

    .Head of Customer Service EMEAC page is loadedHead of Customer Service EMEACApply locations Barcelona posted on Posted Yesterday job requisition id JR009313With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative,...

  • Head Of Customer Service Emeac

    hace 3 meses

    Barcelona, España Galderma A tiempo completo

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...

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