Logistics And Customer Operations

hace 2 meses


Barcelona, España Personio A tiempo completo

Your mission Ready to join the pet-food revolution?
Come aboard Hector Kitchen's Customer Happiness team
The Customer Happiness team is the essence of Hector Kitchen.
We are in direct contact with our customers and the happiness of their four-legged friends depends on us
Additionally, we shape the development of Hector Kitchen with creativity and by implementing changes that will make us grow stronger.
We are a dynamic team of animal lovers, committed to our mission and working in a humble and friendly atmosphere.
The mission: As our Logistics and Customer Operations Coordinator, you hold a crucial role in the Hector Kitchen team.
You are the link between our customers and our delivery partner.
You are key to ensure our customers experience a smooth journey from purchase to delivery.
Your main missions are: Logistics: making sure that our service is well delivered and the quality of deliveries provided by our partner Assist Hector Kitchen's customers: you will be in direct contact with our customers and helping them with their queries for logistics related topics Operations:  identify and optimise external as well as internal processes (team communication, logistics, organisation, customer service etc.)
Analyse customer trends and behaviour to identify improvements: you will be communicating with internal parties to ensure quality norms, customer expectations and functionality are always adequately treated and deployed Fraud Investigator : Identify the frauds (as real or not).
Find new processes to detect them.
Your profile Our ideal teammate: We are looking for passionate and audacious teammates.
We care about our customers and their four legged friends, and we support each other in our work.
We are a dynamic team, always ready to face new (sometimes unexpected) challenges with a smile on our face, and we want our future teammates to join the adventure with the same enthusiasm.
You will be a perfect trainee if: Student status, French-speaking.
You are rigorous:  you have perfect spelling & grammar and you like work well done You have good communication skills: you can communicate efficiently and professionally with the customers, your teammates and managers You are customer oriented: you are a born problem solver and you are an empathetic person You have exceptional analytical skills: you can conduct quantitative and qualitative analysis with concrete results in order to formulate practical solutions.
A good knowledge of Microsoft Office is essential
You are organised and efficient: you are comfortable in a fast and agile work environment You are autonomous: you can complete tasks independently, structure your queries and you are not afraid of responsibilities You are adaptable: you can adapt to changes and keep up with the demands of expanding a startup You are a team player:  you know how to efficiently and pleasantly collaborate with your peers, and support your teammates You are positive: you bring your good energy to work with you You are caring: you care about what you do, your teammates and about animals & their wellbeing Why join us?
Key moment to join Hector Kitchen in terms of growth and opportunities Fast-learning environment , entrepreneurial and strong team spirit Office located in the centre of Barcelona , with a sunny terrace (almost) all year round Compensation:  660€ Start: January 2025 Please be sure to add  ******  to your contacts and check your junk/spam folder for emails from us.
About us As animal lovers, we all want the best for our furry companions.
Just like for us humans, access to  healthy and adapted food is essential to our pets' well-being .
That's why we decided to create our dream pet food experience and launched  Hector Kitchen  in 2018
We provide high-quality food, tailored to your pets' specific needs and delivered directly to your doorstep.
And that's not all; at Hector Kitchen, our mission is to make your lives easier, by helping you to better understand your four-legged friends.
Using the power of data, technology, and innovation, we follow your pets' needs throughout their lives and share precious information with you to help you become better, more informed pet owners.
Behind Hector Kitchen stands our parent company, Holidog .
Launched in 2012, Holidog is France's premier marketplace for dog-sitting services , connecting pet owners with trusted caregivers.
With a strong presence in 10 European countries, we are committed to providing the best possible experience for both our customers and service providers.
Together, Hector Kitchen and Holidog form a symbiotic relationship, where our collective devotion to pets drives innovation, education, and the creation of extraordinary experiences.
Join us on this exciting journey of love, care, and companionship.



  • Barcelona, Barcelona, España Solarmente A tiempo completo

    About the RoleSolarMente is seeking an experienced Operations and Logistics Manager to join our team in Barcelona, Spain. This role offers a unique opportunity to work in a fast-growing industry with a focus on clean energy.Job Description:We are looking for a highly organized and detail-oriented individual to oversee the coordination of solar installations,...

  • Area Manager

    hace 1 mes


    Barcelona, Barcelona, España Amazon A tiempo completo

    Job Title: Area Manager - Operations and LogisticsAbout the Role:We are seeking a highly motivated and experienced Area Manager to join our Operations and Logistics team. As an Area Manager, you will be responsible for leading a team of operations professionals to ensure the efficient and effective delivery of customer orders.Key Responsibilities:Lead a team...


  • Barcelona, España Hector Kitchen A tiempo completo

    **Your mission**: **Ready to join the pet-food revolution? Come aboard Hector Kitchen’s Customer Happiness team!** The Customer Happiness team is the essence of Hector Kitchen. We are in direct contact with our customers and the happiness of their four-legged friends depends on us! Additionally, we shape the development of Hector Kitchen with creativity...

  • Operations Manager

    hace 2 semanas


    Barcelona, Barcelona, España Kaplan- International A tiempo completo

    Job Title: Operations Manager - Logistics CoordinatorKey Responsibilities:Coordinate logistics operations to ensure timely delivery of goods to customers.Manage a team of logistics coordinators to achieve operational efficiency.Develop and implement logistics strategies to reduce costs and improve customer satisfaction.Requirements:3+ years of experience in...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    About AmazonAt Amazon, we're working to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online. As a Logistics Operations Manager, you'll play a critical role in ensuring that our operations run smoothly and efficiently.Job SummaryWe're seeking an experienced and skilled Logistics Operations...


  • Barcelona, Barcelona, España Lluch Essence A tiempo completo

    About UsLluch Essence is a leading company in the industry, dedicated to providing exceptional services and products.Job OverviewWe are seeking an experienced Logistics Operations Director to join our team. The successful candidate will be responsible for managing and coordinating operations in different centers, ensuring smooth logistics processes and...


  • Barcelona, España Hector Kitchen A tiempo completo

    Your missionReady to join the pet-food revolution? Come aboard Hector Kitchen’s Customer Happiness team!The Customer Happiness team is the essence of Hector Kitchen. We are in direct contact with our customers and the happiness of their four-legged friends depends on us! Additionally, we shape the development of Hector Kitchen with creativity and by...


  • Barcelona, Barcelona, España Amazon Road Transport Spain, S.L.U. A tiempo completo

    About the RoleAmazon Road Transport Spain, S.L.U. is seeking a skilled Logistics Operations Optimization Specialist to join our team in Spain. As a key member of our operations team, you will be responsible for analyzing and optimizing logistics processes to improve efficiency, reduce costs, and enhance customer satisfaction.Key ResponsibilitiesAnalyze data...


  • Barcelona, Barcelona, España Johnson Controls International A tiempo completo

    Job SummaryWe are seeking a Logistics Operations Coordinator to oversee and manage the transportation operations within our supply chain.The ideal candidate will work closely with our third-party logistics provider to ensure the timely and efficient movement of goods while optimizing shipments and managing transportation costs.Key ResponsibilitiesCoordinate...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    We are looking for a skilled Logistics Operations Coordinator to join our team in Europe. In this role, you will have the opportunity to create world-class customer experiences by leveraging your innovation, team player and problem-solving skills.Key Responsibilities


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the Role:We are seeking a highly skilled Logistics Operations Specialist to join our team at Amazon European Central Flow.Key Responsibilities:Support FC Leadership by providing relevant expertise to help them manage their area of the fulfilment business.Partner with senior leaders in our fulfilment centres to deliver world-class operational standards...


  • Barcelona, Barcelona, España Cocunat A tiempo completo

    Overview: COCUNAT, a dynamic and customer-focused company in the cosmetics sector, seeks a skilled Logistics Operations Coordinator to ensure seamless order delivery and optimal service quality.Salary: Estimated $65,000 - $85,000 per year based on industry standards and location.About the Role: As a key member of our logistics team, you will be responsible...


  • Barcelona, Barcelona, España Johnson Controls International A tiempo completo

    We are seeking a Logistics Coordinator to oversee and manage the transportation operations within our supply chain at Johnson Controls Hitachi.The successful candidate will work closely with our 3PL provider to ensure the timely and efficient movement of goods, while also optimizing shipments and managing transportation costs.Key responsibilities include...


  • Barcelona, Barcelona, España Lluch Essence A tiempo completo

    Job OverviewLluch Essence seeks an experienced Logistics Operations Director to oversee the management and coordination of operations across various centers. This key role is responsible for ensuring seamless logistics operations, effective team management, and compliance with quality standards.


  • Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    We want to hire the world’s brightest minds, and offer them an environment in which they can relentlessly improve the experience for our customers. - You are currently working towards a 2+ year university degree in Logistics, Supply Chain, Production, Engineering, Business Management, or similar discipline - You must have the right to work in the country...

  • Area Manager

    hace 1 mes


    Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleAs a Graduate Area Manager at Amazon, you will be responsible for leading a team or process from day one. This is a permanent position that requires on-site presence and availability to start immediately. You will be part of an innovative, fast-paced, and motivated team that strives to consistently delight customers by efficiently delivering...


  • Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    About the RoleAre you a problem solver with a passion for process improvement? Do you have a strong track record of communication skills and experience working with data to make critical decisions? We are seeking a highly skilled Logistics Operations Expert to join our team at Amazon Spain Fulfillment, S.L.U.Key ResponsibilitiesAs a Logistics Operations...


  • Barcelona, Barcelona, España Bunge Iberica SA A tiempo completo

    About the JobWe are looking for a talented Inland Execution Specialist to join our logistics team at Bunge Iberica SA. This is a temporary position lasting 6 months, but we offer a competitive salary of approximately €45,000 - €55,000 per annum, depending on experience.As an Inland Execution Specialist, your main responsibilities will include maintaining...


  • Barcelona, Barcelona, España Lluch Essence A tiempo completo

    About the RoleLluch Essence is seeking an experienced Logistics Operations Director to join our team. As a key member of our operations department, you will be responsible for leading and managing our logistics and warehouse operations.Job DescriptionThe successful candidate will have at least 3 years of experience in a similar role, preferably in a...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job OverviewAs an Area Manager, you will play a critical role in ensuring the smooth operation of Amazon's logistics network. This challenging and rewarding position requires strong leadership and analytical skills, as you will be responsible for driving process improvements, managing teams, and delivering exceptional customer experiences.Key...