Engagement Delivery Lead
hace 3 semanas
ENGAGEMENT DELIVERY LEAD
Location: Spain
As Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application/system onboarding into IAM/PAM solution, and Engineering work.
What will make you successful in this position?
Extensive experience on IAM support / operations / engineering managed services engagement delivery
Strong knowledge of the following technology stack: SailPoint IdentityNow, CyberArk, Ping, Entra ID, AD, AWS IAM and PKI (Microsoft, Digicert & Entrust)
Strong knowledge of IAM processes and controls.
Good experience in providing advisory services to client on IAM/PAM.
Strong ability to build trust relationship with customer
Strong capacity to manage customer expectations
Strong collaboration mindset
Strong written and verbal communication skills (Spanish & English).
Strong desire to deliver high quality solutions and continuously improve quality of services.
Nice to have: Agile methodology
Nice to have: DevOps
What will be your mission?
Be the point of contact for the client with regards to engagement
Provide reporting on project execution
Manage risks and associated mitigation plan
Monitor and report on SLA adherence, define and track improvement action plan
Ensure the team has the right skills to deliver the services, handle staffing
Conduct capacity planning exercise and manage demand
Drive continuous improvement (efficiency, productivity and ticket reduction)
Support the team to overcome issues
Provide advisory on IAM to the client (organization, processes and tools)
Apply for this position if you want to remain a successful professional surrounded by a healthy and trendy environment.
#J-18808-Ljbffr
-
Engagement Delivery Lead
hace 3 semanas
Madrid, España Cognizant A tiempo completoENGAGEMENT DELIVERY LEAD Location: Spain As Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application/system onboarding into IAM/PAM solution, and Engineering work. What will make you successful in this position? Extensive experience on IAM support / operations / engineering managed services...
-
Engagement Delivery Lead
hace 3 semanas
Madrid, España Cognizant A tiempo completoENGAGEMENT DELIVERY LEAD Location: Spain As Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application/system onboarding into IAM/PAM solution, and Engineering work. What will make you successful in this position? Extensive experience on IAM support / operations / engineering managed services...
-
Engagement Delivery Lead
hace 3 semanas
Madrid, España Cognizant A tiempo completoENGAGEMENT DELIVERY LEAD Location: Spain As Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application/system onboarding into IAM/PAM solution, and Engineering work.What will make you successful in this position? Extensive experience on IAM support / operations / engineering managed services...
-
Engagement Delivery Lead
hace 4 semanas
Madrid, España Cognizant A tiempo completo**ENGAGEMENT DELIVERY LEAD** **Location: Spain** As Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application / system onboarding into IAM/PAM solution, and Engineering work. **Why choose us?** **HIGH QUALITY PROJECTS. **You will take part in demanding projects focused mainly on digitalization...
-
Engagement Delivery Lead
hace 2 semanas
Madrid, España Cognizant A tiempo completoENGAGEMENT DELIVERY LEADLocation: SpainAs Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application / system onboarding into IAM/PAM solution, and Engineering work.Why choose us?HIGH QUALITY PROJECTS. You will take part in demanding projects focused mainly on digitalization or even start projects...
-
Engagement Delivery Lead
hace 2 días
Madrid, España Cognizant A tiempo completoENGAGEMENT DELIVERY LEADLocation: SpainAs Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application / system onboarding into IAM/PAM solution, and Engineering work.Why choose us?HIGH QUALITY PROJECTS. You will take part in demanding projects focused mainly on digitalization or even start projects...
-
Engagement Delivery Lead
hace 2 semanas
Madrid, España Cognizant A tiempo completo.ENGAGEMENT DELIVERY LEADLocation: SpainAs Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application/system onboarding into IAM/PAM solution, and Engineering work.Why choose us?HIGH QUALITY PROJECTS: You will take part in demanding projects focused mainly on digitalization or even start projects...
-
Engagement Delivery Lead
hace 3 semanas
Madrid, España Cognizant A tiempo completoENGAGEMENT DELIVERY LEADLocation: SpainAs Engagement Delivery Lead you will participate in Level 2 & 3 support activities, IAM platform operations, Application / system onboarding into IAM/PAM solution, and Engineering work.Why choose us?HIGH QUALITY PROJECTS. You will take part in demanding projects focused mainly on digitalization or even start projects...
-
Tech Product Owner
hace 1 mes
Madrid, Madrid, España Iag Gbs A tiempo completoAbout the Role:The Customer Engagement Product Owner will be responsible for owning the design, delivery, and operation of the Customer Engagement Products, which includes initiatives and evolutions of Omnichannel, Call Center servicing B2B and B2C, Claims, and supporting the development and maintenance of existing solutions, as well as new developments and...
-
Pmo Lead
hace 3 semanas
Madrid, España Jd A tiempo completoYou'll work within the Group Transformation function to provide PMO services to support effective delivery of projects across a key strategic programme; Digital Re-platform. You'll work alongside project and programme team colleagues through the full delivery lifecycle to lead and own the implementation of effective PMO processes.·Job Title – PMO Lead -...
-
PMO Lead
hace 3 semanas
Madrid, España JD A tiempo completoYou’ll work within the Group Transformation function to provide PMO services to support effective delivery of projects across a key strategic programme; Digital Re-platform. You’ll work alongside project and programme team colleagues through the full delivery lifecycle to lead and own the implementation of effective PMO processes.·Job Title – PMO...
-
Global Delivery Lead, Omnichannel
hace 2 meses
Madrid, España Healthcare Businesswomen’S Association A tiempo completo.Job Description SummarySandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and...
-
Global Delivery Lead, Omnichannel
hace 2 meses
Madrid, España Healthcare Businesswomen’S Association A tiempo completo.Job Description SummarySandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and...
-
Madrid, Madrid, España Healthcare Businesswomen'S Association A tiempo completoJob Title: Global Delivery Lead, Omnichannel Platforms OperationsJob Summary: We are seeking a highly skilled Global Delivery Lead to join our Omnichannel Platforms Operations Team. The successful candidate will be responsible for the country rollout and implementation of Customer Engagement Omnichannel Platform functionality and initiatives.Key...
-
Delivery Excellence Lead
hace 1 semana
Madrid, Madrid, España Innocv Solutions A tiempo completoExcellence in Delivery as a Delivery Excellence LeadJoin INNOCV Solutions as a Delivery Excellence Lead and contribute to the company's success in delivering high-quality software products to clients in Madrid. In this role, you will work on new products, collaborate with teams, and drive excellence in delivery.Key Responsibilities:Product Management:...
-
Global Delivery Lead, Omnichannel
hace 1 mes
Madrid, España Novartis A tiempo completoJob Description SummarySandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and...
-
Cloud Infrastructure
hace 1 mes
Madrid, España Ntt Data A tiempo completo. Empowering YOU – to break new ground! As part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology. Across the globe, we support...
-
Madrid, Madrid, España Sandoz A tiempo completoSandoz is a global leader in sustainable Generic and Biosimilar medicines, with a strong commitment to innovation and customer satisfaction. As a key member of the Omnichannel Platforms Operations Team, the Global Delivery Lead will play a crucial role in the country rollout and implementation of Customer Engagement Omnichannel Platform functionality and...
-
Agile Delivery Lead
hace 3 semanas
Madrid, España Booksy International Spa A tiempo completoBooksy connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. Our vision is to be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services. Consumers love Booksy, with a 4.9+ app rating in the App Store & Google Play, and providers gain...
-
Procurement Delivery Lead
hace 4 semanas
Madrid, Madrid, España F. Hoffmann-La Roche Ag A tiempo completoAt F. Hoffmann-La Roche Ag, we're transforming our global procurement capabilities to drive innovation and efficiency. As the Procurement Delivery Lead for Digital & Tech (IT External Workforce & Services), you'll play a key role in shaping our procurement strategy and delivering high-quality sourcing and spend management solutions.The role requires a...