Customer Service Representative

hace 2 meses

Barcelona, España Solenis Hispania S.A. A tiempo completo

Customer Service Representative (back office) Solenis Hispania S.A. – Viladecans, Barcelona Job Title: Customer Service Representative (Back Office) Location: Viladecans Employment Type: Full-time Are you detail-oriented, organized, and ready to join a dynamic international team in a supportive back-office role? We're looking for a Customer Service Representative to provide critical behind-the-scenes support to our operations. This position is ideal for someone with a proactive attitude, strong multitasking abilities, and who thrives in a fast-paced, collaborative environment. Key Responsibilities: Process incoming customer requests and orders with accuracy and efficiency Verify orders against customer and purchase order agreements Coordinate with warehouses, plants, and forwarders to manage shipment preparations Ensure timely, accurate invoicing for each order Address and resolve customer complaints, manage return shipments, and improve customer satisfaction Provide support to our sales representatives to enhance customer service Maintain, update, and organize customer files, records, and relevant internal documentation What We're Looking For: Intermediate proficiency in English Strong multitasking and time management skills to handle multiple tasks efficiently A customer-focused mindset with attention to detail and accuracy Ability to work efficiently in a back-office environment What We Offer: A unique opportunity to learn, grow, and advance within the company Experience working with a diverse, international team Supportive team environment and potential for long-term career development If you're ready to start a rewarding back-office career with growth opportunities in a global setting, apply today We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin and will not be discriminated against on the basis of disability. #J-18808-Ljbffr

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