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.Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are...When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Your New Role: The AR Senior Analyst will focus on cash reconciliations and cash collections in a high transactional volume, positive team-oriented environment, with multiple invoices and titles all while ensuring compliance with corporate collection and credit policies. This position is responsible for reconciling accounts receivable including unapplied cash and customer accounts to maintain accurate customer accounts. This will help to facilitate in cash collections. This role will communicate with customers about open balances and will help to secure payment and maintain customer goodwill. Incumbents confer with customers by telephone and e-mail to determine reason(s) for overdue payment, reviewing terms of the sale, service and/or contract with customer. The position is also charged with recording and maintaining information about the financial status, reconciliation efforts and collection efforts on a timely basis. The role will provide meaningful insights and resolutions relative to receivable issues. Additionally, the role should understand the financial systems that support collections and contribute to the design and testing of systems and processes enhancements and performance. This position will need to have excellent communications skills, working closely with each area of the order to cash team, along with internal stakeholders and the customers. The collections specialists will be critical in cultivating an environment that supports and reflects the Warner Bros Discovery brand. Your Role Accountabilities:
-\ TManage assigned portfolios by analyzing, resolving all variances, and compiling a list of necessary adjustments with backup documentation. Support collections process in such a way to help meet or exceed established monthly and yearly collection goals through timely invoice resolution and directing cash applications. Communicate discrepancies and coordinates any corrections needed with internal teams. Provide updates to senior leadership on payments. Communicate and work to resolve complex issues and effectively handle difficult customer invoicing requests to maximize productivity, payment resolution and effectiveness
