Boutique Sales Associate
hace 6 días
.Barcelona, CT, ES - PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments, and leather goods which reflect our high demands with respect to culture, quality, design, tradition, and craftsmanship. With more than 25 subsidiaries and 600 boutiques, MONTBLANC is present all over the world.JOB TITLE Boutique Sales Associate - Outlet La Roca Village (Spanish, English, French)MAIN PURPOSE Maximizar el rendimiento de la boutique, a través de la consecución de ventas, y del alcance de los objetivos estratégicos, siendo su objetivo más importante el de realizar la venta de los productos, y aconsejar a los clientes con el fin de garantizar un servicio de calidad exquisito según las normas exigidas por la Compañía. Tiene predisposición a la mejora continua de sus técnicas de venta, a ampliar sus conocimientos de marca y producto, y a perfeccionar su servicio al cliente. Mantiene una relación cordial y respetuosa con sus colegas, que garantiza el adecuado funcionamiento de la Boutique, interactuando y prestándoles su apoyo siempre que es necesario. Se responsabiliza de la seguridad del producto y siempre respeta las directrices de la marca y del Boutique Manager.KEY RESPONSIBILITIES Gestionar la venta de los productosAlcanzar los objetivos de ventas marcados.Manejar el proceso de venta según el tipo de cliente.Aconsejar al cliente y garantizar su satisfacción.Desarrollo de iniciativas de venta.Asegurar las relaciones con los clientes (acuerdos, servicio) según las normas de la MarcaGestionar la comunicación con los clientes (mailings, acciones clientes VIP, atención telefónica, etc.).Incrementar la base de datos de clientes aportando todas las informaciones relevantes del mismo.Hacer seguimiento de los ficheros de clientes.Gestión de las reclamaciones de los clientes junto con el ABM.Mantener permanentemente en aplicación las normas de presentación de la MarcaApariencia personal y uniforme.Apariencia lujosa de la Boutique y de los productos presentes (vitrinas y mostradores).Respetar y asegurar la implementación de todas las campañas marketing.Participación activa en la organización de eventos.Funcionamiento de la BoutiqueAsegurar el funcionamiento de la Boutique en caso de ausencia de sus compañeros.Polivalencia para las tareas de caja y de almacén.Asegurarse de que todas las ventas estén procesadas correctamente en el sistema informático.Gestión de productoParticipación en los inventarios.Prevenir posibles pérdidas.Chequeo de recepción de mercancía.Preparación de envío de mercancía.Transfer informático de mercancía.Gestión de la informaciónProporcionar todas las informaciones necesarias a la dirección de tienda para elaborar informes.Participación activa en las reuniones de equipo.Participación activa en los trainings
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Barcelona, España Montblanc North America A tiempo completoBarcelona, CT, ES- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is...
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hace 6 meses
Barcelona, España Montblanc North America A tiempo completoBarcelona, CT, ES- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is...
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Boutique Sales Associate
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Barcelona, España Montblanc North America A tiempo completoBarcelona, CT, ES- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is...
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