Customer Success Architect, Grc

hace 7 días

Madrid, España Photocentric A tiempo completo

.OneTrustOneTrust delivers comprehensive solutions that empower businesses to manage data effectively, ensure compliance with privacy regulations, and foster trust through responsible data and AI practices.OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.The ChallengeThe Customer Success Architect (CSA) role is a strategic advisor within our Privacy / GRC / Compliance product portfolio. We are looking for passionate technical experts with significant industry experience to help ensure strategic success and achieve value while engaging with our portfolio of selected OneTrust customers.Specifically, here we are looking for an architect that fits into our 'GRC & Security' Cloud. The global threat landscape continues to evolve each day, bringing new and unexpected risks to people and organizations. In the face of continuous cyber threats, global crises, and natural disasters, a company's organization and supply chain must stay resilient. We need someone who can advise them on the challenges they will face and how to overcome them as they look to use OneTrust to meet their business outcomes.Your MissionEstablish Trusted Advisor status with senior business and technology leaders.Develop and present strategic application and architectural design documents leveraging OneTrust best practices.Lead strategic workshops and develop high-level solution recommendations based on business objectives and feasibility trade-offs.Deliver thought leadership through presentations, webinars, and learning events to highlight customer use cases and reference architectures.Provide strategic subject matter expertise through advisory sessions, pre-sales support, and field assistance.Collaborate with external teams to align roadmaps and technical architectures with strategic business goals.Translate and implement strategic needs into practical OneTrust technology-driven solutions.Proactively identify and analyze strategic issues / obstacles and recommend appropriate courses of action.Effectively present to both implementation teams and C-level executives, earning their trust.Advocate for customers by providing strategic insights to the Product organization on future release needs and challenges.Refine and improve internal processes and methodologies based on strategic customer feedback and evolving industry standards

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