Merchandising Specialist

.Merchandising Specialist At ABB, we are dedicated to addressing global challenges.
Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.
Your role and responsibilities In this role, you will be responsible for the products sales support for Home Depot and Lowe's stores within the Retail business, in line with the residential and division strategy.
Establishes and maintains effective customer relationships to understand their needs, promotes their understanding of ABB's complete products offering and aligns with them to provide a solution.
The work model for the role is remote (#Li-Remote), but the living location must be within the Houston area.
This role is contributing to the Electrification Smart Buildings division.
You will be mainly accountable for:Communicate to the customers about the details related to delivery time, payments, and general terms and conditions, in line with ABB's offering and strategy.
Ensure the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams and stakeholders.
Recommend appropriate solution for customer requests, and coordinates with the related teams to ensure end-to-end handling of the request is in place.
Track regular sales performance against the target and shares insights with the management.
Qualifications for the role Bachelor's Degree or equivalent and 3-5 years' experience in the industry in a similar role in a growing environment; Retail and residential product experience preferred.
Experience with CRM applications, preferably Salesforce.
This role will be working in the market 100% of the time.
Ability to travel domestically 75% (overnight travel 3-4 nights per month).
Must be able to travel between locations to accomplish requirements of the position with a current driver's license and support current auto insurance coverage.
Must be able to lift 30-40 pounds routinely.
Candidates must already have a work authorization that would permit them to work for ABB in the US.
More about us ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions.
The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications