Customer Service Representative
hace 3 semanas
We are seeking an experienced Customer Service Representative to join our team. In this role, you will be the frontline support for our clients, managing chat interactions and some calls via Google Meet. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure a positive experience while maintaining our company's high standards of service. Key Responsibilities: Provide exceptional customer support via live chat and Google Meet (only when needed). Effectively deescalate situations and manage customer complaints with empathy and professionalism. Guide customers through troubleshooting steps and provide clear instructions on our cybersecurity products and services. Collaborate with team members and other departments to resolve complex issues and enhance the customer experience. Maintain detailed records of customer interactions and follow up as necessary. Stay updated on product knowledge and industry trends to provide accurate information to customers. Contribute to continuous improvement initiatives by sharing insights and feedback from customer interactions. Contribute with SOP and training creation. Schedule : Office hours, US-EST time. Compensation: $1000-$1300 USD/month Qualifications: English proficiency B2-C1 Minimum of 3 years of customer service experience, preferably in a tech or cybersecurity environment. Strong communication skills, both verbal and written, with the ability to articulate technical concepts to non-technical audiences. Proven experience in de-escalating challenging situations and providing effective solutions. Ability to work collaboratively in a team-oriented environment. Requirements for Remote Positions: High-speed and reliable internet connection to ensure seamless communication and productivity Functioning computer capable of running necessary applications without issues. Quality headset for clear audio during calls and meetings. Backup battery or contingency plan in case of a power outage to maintain work continuity. At OpsArmy, we are deeply committed to providing the best employment experience possible, fostering an environment where long-term, stable commitments thrive. We believe that diversity enriches our workplace, and we actively seek to embrace a wide range of cultural backgrounds and ethnicities. By valuing different perspectives and experiences, we create a dynamic atmosphere that not only enhances collaboration but also drives innovation. Our dedication to inclusivity ensures that every team member feels respected and empowered, contributing to a vibrant community where everyone can succeed together.
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Customer Service Representative
hace 3 semanas
España Cpj Recruitment A tiempo completoCustomer Service Role with market leading service provider Dynamic, friendly, collaborative company culture Excellent career prospects Customer Service Representative (Nottingham office based) 8am-5pm Monday to Friday - this role is office based - NOT REMOTE The Role of Customer Service Representative As a Customer Services Representative you will be based...
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Customer Service Representative
hace 4 semanas
España Sagan A tiempo completoApologies for missing that detail. Here's the revised job description: Job Title: Customer Service Representative Location: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...
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Customer Service Representative
hace 3 semanas
España Sagan A tiempo completoApologies for missing that detail. Here's the revised job description: Job Title: Customer Service Representative Location: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...
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Customer Service Representative With French
hace 2 semanas
España buscojobs España A tiempo completoDutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...
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Customer Service Representative
hace 4 semanas
España Nezda Global A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Don't miss this opportunity! Qualifications: At least 1 - 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills required Job Description: Customer service representatives...
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Customer Service Representative
hace 2 semanas
España Nezda Global A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Don't miss this opportunity! Qualifications: At least 1 - 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills requiredJob Description: Customer service representatives...
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Customer service representative
hace 3 semanas
España Vandenbosch A tiempo completoWe are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...
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Customer Service Representative
hace 4 semanas
España Carburos Metálicos A tiempo completoDescripción del puesto de trabajo y cualificación necesaria En Carburos Metálicos, grupo Air Products, nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales. Actualmente buscamos incorporar un/a Customer Service Representative a...
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Customer Service Representative
hace 1 mes
España Werfenlife SA. A tiempo completoThe Customer Service Representative is responsible for day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, resolving customer complaints, answering customers’ questions via different communication channels such as phone or e-mail, and managing order releases. This role works...
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Customer Service Representative
hace 3 semanas
España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Representative to join our Spanish team. The...
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Customer Service Representative
hace 1 mes
España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Representative to join our Spanish team. The...
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Customer Service Representative
hace 3 semanas
España Sagan A tiempo completoJob Title: Customer Service Representative Location: Remote (PST Time Zones) Salary Range: up to 1400 USD Work Schedule: Monday - Friday / 08:00 AM to 05:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Customer Service Representative
hace 3 semanas
España Axionova Engineering Limited A tiempo completoJob Description About Us Axionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and were excited to welcome a Customer Service Representative to...
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Customer Service Representative
hace 4 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...
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Customer Service Representative
hace 2 días
España Motion Industries (MOT) A tiempo completoSUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.Places customer orders via telephone, fax, email, electronic methods, or walk-in...
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Customer Service Representative
hace 4 semanas
España Allen Lund Company, LLC A tiempo completoOur StoryWith $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!We are always looking for exceptional people to join our fast-paced, challenging, team-oriented work...
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Customer Service Representative
hace 4 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...
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Customer Service Representative
hace 4 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...
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Customer Service Representative
hace 4 semanas
España Nezda Global A tiempo completoNezda Technologies Inc. is hiring a Customer Service Representative (Telco).Salary: P 21,000 Basic Pay + P 4,000 Allowance.Location: Ortigas, PasigQualifications:Generic BPO profiles and Telco experience in Billing is preferred.At least 1 year minimum experience.Undergraduate is okay; open to HS Graduate (old curriculum).Should be okay to report onsite fully...
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Customer Service Representative
hace 3 semanas
España David Kennedy Recruitment A tiempo completoCustomer Service Representative (German)David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type:...
