It & Applications On-Site Support Engineer - Located In Tenerife
hace 4 semanas
.Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.The Position MisiónPrestar un servicio científico/técnico de alta calidad a los sistemas y soluciones instalados en el cliente, centrado en la interoperabilidad entre sistemas y redes de nuestros clientes con nuestros productos (Hardware y Software) y garantizando que el conocimiento del cliente se adecua a nuestras guías y recomendaciones recogidas en el manual de Operador de nuestros productos, tanto de analizadores, reactivos y software. Aportar la máxima eficiencia y eficacia en cada una de las actividades asignadas: instalaciones, mantenimiento preventivo, correctivo, evolutivo y modificaciones, asegurando que el servicio prestado genere una ventaja competitiva, convirtiéndose en un elemento diferencial de la propuesta de valor de Roche, consiguiendo niveles óptimos de satisfacción del cliente.ResponsabilidadesOperatividad de Soluciones: Mantener un nivel de operatividad excelente en todas las soluciones asignadas (incluyendo instrumentos, reactivos y software) mediante una correcta ejecución de los procedimientos previstos para mantenimientos preventivos, correctivos, evolutivos, instalaciones y modificaciones.Instalar, probar, mantener y reparar hardware y software en nuestros clientes.Configurar y personalizar los aplicativos para satisfacer las necesidades específicas de uso.Diagnosticar fallos de hardware y escalar problemas especializados cuando sea necesario.Implementar nuevos protocolos cuando sea necesario.Capacitar a los usuarios en el manejo y uso de las soluciones.Comunicaciones y Colaboración con el Cliente: Establecer y mantener un excelente nivel de comunicación, seguimiento y colaboración proactiva con los clientes.Informar sobre actualizaciones de reactivos y controles de calidad.Proveer soporte técnico y resolución de problemas a los empleados en una variedad de cuestiones tecnológicas.Garantizar una excelente experiencia de cliente.Reporte de Actividad: Reportar las actividades realizadas de forma remota o in situ en el CRM.Garantizar la correcta documentación de las características técnicas de la instalación en el cliente y su actualización cuando se requiera, según los estándares de calidad de reporte definidos por la organización.Documentar procesos y registrar tickets para trabajos en curso.Colaboración con el Área Comercial: Trabajar estrechamente con el equipo comercial para abordar las necesidades de los clientes.Respaldar las ventas de soluciones y ofertas de servicio.Proveer soporte continuo para nuevas implementaciones y actualizaciones de software y productos y soluciones analíticos.Fidelización comercial del cliente
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Madrid, España Roche A tiempo completo.IT & Applications On-Site Support Engineer - located in TENERIFE Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace...
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Madrid, España Roche A tiempo completoIT & Applications On-Site Support Engineer - located in TENERIFE Roche fosters diversity, equity and inclusion, representing the communities we serve.When dealing with healthcare on a global scale, diversity is an essential ingredient to success.We believe that inclusion is key to understanding people's varied healthcare needs.Together, we embrace...
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Madrid, España Roche A tiempo completoIT & Applications On-Site Support Engineer - located in TENERIFE Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace...
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Madrid, España Roche A tiempo completoIT & Applications On-Site Support Engineer - located in TENERIFERoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace...
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Madrid, España Roche A tiempo completoIT & Applications On-Site Support Engineer - located in TENERIFERoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace...
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Madrid, España buscojobs España A tiempo completoKingsway IT Support Team LeaderThe Kingsway IT Support Team Leader is a hands-on role, providing day-to-day supervision of the Kingsway IT Service Desk. The role will oversee all IT Service Desk processes, including service requests and incident management.Technical Support Engineer - RemoteJob Responsibilities: As technical support team, you will act as...
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Madrid, España Roche A tiempo completo.IT & Applications On-Site Support Engineer - located in TENERIFERoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace...
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Madrid, España F. Hoffmann-La Roche Gruppe A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Madrid, España Roche A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Madrid, España F. Hoffmann-La Roche Gruppe A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve.When dealing with healthcare on a global scale, diversity is an essential ingredient to success.We believe that inclusion is key to understanding people's varied healthcare needs.Together, we embrace individuality and share a passion for exceptional care.Join Roche, where...
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Madrid, España F. Hoffmann-La Roche Gruppe A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Madrid, España Roche A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Madrid, España Roche A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Madrid, España F. Hoffmann-La Roche Gruppe A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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Madrid, España F. Hoffmann-La Roche Gruppe A tiempo completoRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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IT On-site Engineer
hace 6 meses
Madrid, España Agfa A tiempo completo**IT On-site Engineer - Madrid** Agfa Healthcare is currently looking for an IT ON-site Engineer, based in Madrid, who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support,. As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional, customer focused. As **IT ON-site...
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It & Network Support Engineer
hace 4 semanas
Madrid, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
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It & Network Support Engineer
hace 4 semanas
Madrid, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
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Madrid, España F. Hoffmann-La Roche Gruppe A tiempo completo.Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...
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It & Network Support Engineer
hace 4 semanas
Madrid, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area.Would you be interested in contractual tasks?You will be paid either on an hourly or daily/half-day basis.Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).Tasks:...
