Customer Success Manager

hace 2 días

Madrid, España Astek A tiempo completo

Desde ASTEK Iberia, buscamos un Customer Success Manager para cooperar directamente con nuestro partner líder en el sector de los pagos, en un entorno internacional.Tu misión, si la aceptas… Gestionar la relación con clientes y solucionar posibles problemas.Analizar el nivel de satisfacción.Identificar oportunidades de ventas.Formar constantemente a los usuarios.Agrupar y actualizar toda la información del cliente (necesidades, requisitos, restricciones de calendario, presupuestos, quien toma la decisión, etc…).Movilizar a los equipos internos involucrados para establecer y desplegar un plan de acción para mejorar la experiencia y lealtad del cliente, y por lo tanto, la rentabilidad (nuevas funciones, nuevas herramientas y servicios…).Controlar los indicadores de rendimiento (KPIs) para un análisis regular.¿Quién eres?
Una persona con buena actitud y ganas de aprender Un buen compañero para trabajar en equipo Un amante de los idiomas, con inglés alto (C1) Alguien con 4-5 años de experiencia como Customer Success Manager, orientado al cliente, con experiencia técnica y Data Driven.Una persona con experiencia en la industria del viaje y las empresas tecnológicas.Una persona que tenga conocimiento de lo que son las API, una plataforma y un marketplace.También que entienda datos y Google Analytics.¿Quiénes somos?
Desde 2015, Astek Iberia acompaña a sus clientes en su desarrollo en toda España (Madrid, Barcelona, Valencia, País Vasco, Andalucía, Galicia, etc.
).Fue fundada en Francia en 1988, Astek es un actor global en ingeniería y consultoría tecnológica, presente en cinco continentes y 22 países.Con experiencia en una amplia gama de sectores industriales y de servicios, Astek es un socio esencial, apoya a sus clientes en un despliegue inteligente de sus productos y servicios, y en la implementación de su transformación digital.Hoy en día somos más de 8.00 empleados, comprometidos cada día a promover la complementariedad entre las tecnologías digitales y la ingeniería de sistemas complejos.Nuestro estilo es tener horarios flexibles y valorar mucho el bienestar de nuestros empleados.¿Por qué unirte a nosotr@s?
Crecerás profesionalmente en una empresa en constante desarrollo y evolución ? Disfrutarás de 23 días de vacaciones (además de los festivos) que podrás elegir cuando desees Te integrarás a nuestro equipo: diverso, multicultural y en constante crecimiento.Formaciones en las últimas herramientas y stacks tecnológicos.Modalidad de trabajo hibrido con flexibilidad horaria.…aunque te queda mucho por descubrir
? ¿Nos encontramos?
Si quieres participar en el proceso, aplica desde aquí adjuntando tu CV (en inglés) lo más detallado posible y te contaremos más.Mientras más rápido mejor

  • Customer Success Manager

    hace 5 días

    Madrid, España Sas A tiempo completo

    .Customer Success Manager - HybridNice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 7 días

    Madrid, España Sas A tiempo completo

    .Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 3 días

    Madrid, España Sas - Global A tiempo completo

    .Job Description Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic,...

  • Customer Success Manager

    hace 3 días

    Madrid, España Sas A tiempo completo

    .Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 1 semana

    Madrid, España SAS A tiempo completo

    **Customer Success Manager - Hybrid** **Nice to meet you!** We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...

  • Customer Success Manager

    hace 6 días

    Madrid, España Sas A tiempo completo

    Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 6 días

    Madrid, España Sas - Global A tiempo completo

    Job DescriptionCustomer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic,...

  • Customer Success Manager

    hace 2 días

    Madrid, España Sas - Global A tiempo completo

    Job DescriptionCustomer Success Manager - HybridNice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic,...

  • Customer Success Manager

    hace 6 días

    Madrid, España Sas - Global A tiempo completo

    Job Description Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic,...

  • Customer Success Manager

    hace 7 días

    Madrid, España SAS - Global A tiempo completo

    Job Description Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...

  • Customer Success Manager

    hace 7 días

    Madrid, España SAS A tiempo completo

    Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...

  • Customer Success Manager

    hace 7 días

    Madrid, España Sas A tiempo completo

    Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 1 semana

    Madrid, España SAS A tiempo completo

    Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...

  • Customer Success Manager

    hace 1 semana

    Madrid, España SAS A tiempo completo

    Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Manager, Customer Success

    hace 3 días

    Madrid, España Jordan martorell s.l. A tiempo completo

    Manager, Customer SuccessMadridMadrid, Community of Madrid, ES Our Mission At Palo Alto Networks, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. Job Description This role is focused on ensuring our...

  • Manager, Customer Success

    hace 2 días

    Madrid, España Jordan Martorell S.L. A tiempo completo

    Manager, Customer SuccessMadridMadrid, Community of Madrid, ESOur MissionAt Palo Alto Networks, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before.Job DescriptionThis role is focused on ensuring our...

  • Customer Success Manager

    hace 2 días

    Madrid, España Clarivate Analytics A tiempo completo

    .We are looking for an experienced Customer Success Manager to join our global Customer Success team!As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers.Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 2 días

    Madrid, España NetApp A tiempo completo

    **If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

  • Sr Customer Success Manager

    hace 1 día

    Madrid, España Ares Consultores A tiempo completo

    .Sr.Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...

  • Customer Success Manager

    hace 1 semana

    Madrid, España Planet A tiempo completo

    We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience.You'll be critical in retaining our valued SME customers and ensuring that we maximise customer satisfaction and lifetime value.This is a role for someone who thrives on challenges and is eager to make a real impact on our company's success.Role...