Senior Support Engineer – Barcelona

hace 3 meses


Barcelona, España Sage Lake Senior Living A tiempo completo

We are incorporating Senior Support Engineers to the teams on site in Barcelona of a client with a strong presence all around Europe.
What are we looking for?
University degree in computer science or related field.Minimum of 3 years of experience in performing tasks covering the technical areas below:Experience in an IT environment dealing with Engineering Software;Deep knowledge in the following technical areas:Microsoft Windows technologies;Hardware (workstations and laptops);Configuration, administration and support of workstations, laptops and other shared resources in a network environment;User administration, including aspects related to platform image creation and deployment, maintenance and updating, security and confidentiality.Good organizational and problem solving skills;Ability to work both autonomously and in a team;Ability to focus on priorities and organize work as well as to deliver on time to agreed standards;Service-oriented attitude;Excellent English oral and written communication skills,Ability to interact effectively with client's representatives.It's an asset
Knowledge of any of the following areas:
Administration and support of engineering software (for example: CATIA, ANSYS, MATLAB, Python);Skills on Technical Data Management, administration and support of a PDM/PLM system;Linux administration;
HPC for numerical analysis.Some of the tasks you will be carrying out
Provision of ICT Service Desk first line support on Engineering Software client platform for incidents and requests from technical end-users (CAD, Analysis and Metrology);Provision of user workplace support services:Hardware: management of workstations, laptops and peripheralsSoftware: installation and configuration of engineering software, and overall end-user support;Application support;Collaboration and provision of support to the day-to-day operations of the DT Unit;Provision of user support to other IT technologies the client might set-up during the execution of the contract.What do we offer
Be part of exciting and innovative projectsJoin a multicultural team of highly experienced professionalsSimilar Job Offers
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