Supervisor-Front Office
hace 2 semanas
.POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals withdisabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones usingappropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them
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Front Office Supervisor
hace 3 semanas
Tenerife, Santa Cruz de Tenerife provincia, España Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24205714 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management APTITUDES DESEABLES Educación: Título de estudios secundarios o certificado...
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Asstmgr-front Office
hace 6 meses
Tenerife, Santa Cruz de Tenerife provincia, España Marriott International, Inc A tiempo completo**Job Number** 24072850 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
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Front Office Supervisor
hace 2 semanas
Sant Adrià de Besòs, España Hosco A tiempo completoAbout the jobCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a...
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Front Office Supervisor
hace 2 semanas
Sant Adrià de Besòs, España Hosco A tiempo completoAbout the jobCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a...
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Front Office Supervisor
hace 1 mes
Sant Adrià de Besòs, España Hosco A tiempo completoAbout the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España Marriott International A tiempo completoPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España The Ritz-Carlton A tiempo completoPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España Marriott International A tiempo completoPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España Marriott International A tiempo completo.POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España Marriott International A tiempo completoPOSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.Set up accurate accounts for each guest according to their requirements.Enter Marriott Rewards information.Ensure rates match market codes, document exceptions.Secure payment prior to issuing room key, verify/adjust...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España The Ritz-Carlton A tiempo completoPOSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.Set up accurate accounts for each guest according to their requirements.Enter Marriott Rewards information.Ensure rates match market codes, document exceptions.Secure payment prior to issuing room key, verify/adjust...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España Marriott International A tiempo completoPOSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España The Ritz-Carlton A tiempo completoPOSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Supervisor-Front Office
hace 2 semanas
Santa Cruz de Tenerife, España The Ritz-Carlton A tiempo completoPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...
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Supervisor-front Office
hace 3 semanas
Tenerife, Santa Cruz de Tenerife provincia, España Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24205714 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management -...
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Supervisor-front Office
hace 3 semanas
Tenerife, Santa Cruz de Tenerife provincia, España Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24205714 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Traiter toutes les entrées des clients, vérifier leur identité, la méthode...
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Supervisor-front Office
hace 3 semanas
Tenerife, Santa Cruz de Tenerife provincia, España Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24205714 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...
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Supervisor-front Office
hace 7 meses
Tenerife, Santa Cruz de Tenerife provincia, España Marriott International, Inc A tiempo completo**Número de Empleo** 23207098 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que...
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Front Office Trainee
hace 7 meses
Caldes de Malavella, España Golf Hotel Malavella S.L A tiempo completo**Scope of the position The student will join an international Front Office team in which they will be trained in Opera, Concept (golf and Spa reservation), LHW’s standards and 5 star hotel customer service. They will be working along with other Receptionist in order to reinforce their communication skills, customer service abilities, invoice issuing,...
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Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Precise Resort Tenerife A tiempo completoAt Precise Resort in Tenerife, we're looking for a skilled Front Office Agent to provide exceptional service to our German-speaking guests. The ideal candidate will possess a warm and welcoming demeanor, excellent communication skills, and a passion for delivering outstanding guest experiences. Key Responsibilities:Guest Services: Greet guests warmly,...
