? Aplicar En 3 Minutos Product Specialist Associate

hace 6 días


Madrid, España Jones Lang Lasalle Incorporated A tiempo completo

.Product Specialist AssociateJLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.About the roleThe Product Specialist Associate supports a specific product or group of related products within the Leasing & Capital Markets Technology Group. They are responsible for supporting users and clients for issue resolution directly, championing data integrity, and participating in the improvement of our technology through our product delivery processes. The Product Specialist Associate strives to a high quality of care, delivers consistent and effective issue resolution, and documents playbooks and best practices to improve the usability of our technology.DescriptionAs a Product Specialist Associate, you will be responsible for:Responds as the first line of defense to support cases/chats/phone calls from users of supported product(s)Triages and manages case workflows in our service tools, including feedback loops for feature pre-prioritizationShepherds the workflow of escalations with the technology teams, while maintaining a seamless experience for the end-userUtilizes Generative AI, specifically JLL GPT, to support and optimize specific tasks and initiatives within the organizationResponsible for technology on-boarding for new hires and off-boarding for terminated employeesDocuments case resolution and leverages existing documentation to ensure a consistent experience for end usersOrganizes, updates, and maintains documentation of processes for supported product(s), including user facing support process and workflows, end-to-end product support workflows, UAT Testing workflows, Enhancement/Defect prioritization workflows, system outage protocols, and comm templates.Executes operational service benchmarks like response time, handle time, resolution time, and CSAT scores.Works with other product specialists to actively improve messaging consistency and efficiency of resolutionCompletes administrative requests in support of the product support organization and partner teamsTrains users and technology partners in general use and features, as requested. Contributes to training materials



  • Madrid, España Jones Lang Lasalle Incorporated A tiempo completo

    .Product Specialist Associate JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and...


  • Madrid, España Jones Lang Lasalle Incorporated A tiempo completo

    .Product Specialist Associate JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and...


  • Madrid, España Jones Lang Lasalle Incorporated A tiempo completo

    Product Specialist Associate JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and...


  • Madrid, España Jones Lang Lasalle Incorporated A tiempo completo

    Product Specialist Associate JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and...


  • Madrid, Madrid, España Raise France A tiempo completo

    À propos du posteLe Junior Operations Associate est intégré à la Direction des Opérations à Madrid après une formation à Paris. L'équipe Opérations, composée de 5 personnes, est sous le management direct d'Hélia Frézals, Directrice des Opérations de Selectra.Missions1. Structuration des activités : développement, organisation et...


  • Madrid, Madrid, España Raise France A tiempo completo

    Présentation du posteLe Junior Operations Associate est intégré à la Direction des Opérations à Madrid après une formation à Paris. L'équipe Opérations, composée de 5 personnes, est sous le management direct d'Hélia Frézals, Directrice des Opérations de Selectra. Son objectif est de structurer, développer et améliorer les activités...


  • Madrid, España Cemex, Inc. A tiempo completo

    HR SpecialistDate: Sep 27, 2024Location: Assuit, Assiut, EG, 11345Job DescriptionHuman Resources Specialist will be in charge of all HR operations in Assuit.Main ResponsibilitiesImplementing the organization's recruiting strategyInterviewing applicantsAdministering pre-employment testsAssisting with completing background investigationsProcessing transfers,...


  • Madrid, España Centric Software A tiempo completo

    .Centric Market Intelligence (formerly StyleSage), is an AI driven competitive assortment benchmarking and market trend insights solution for fashion, beauty and home goods brands and retailers.We are a key innovation partner for iconic and emerging brands across the world.Our Platform is able to analyze the info of more than 1,000 retailers, processing data...


  • Madrid, España Wetaca A tiempo completo

    .WetacaQueremos convertirnos en un movimiento de gente que quiere vivir bien en todos los sentidos. Vivir sin tiempo lleva a muchas personas a tener que elegir entre comer rico y comer sano o a priorizar la rapidez, dejando en un segundo plano la calidad y sabor de lo que comen. Por eso en Wetaca cocinamos para que comas lo que te gustaría cocinar, para que...


  • Madrid, Madrid, España L'Argus De L'Assurance A tiempo completo

    Job Title:Technical Platform SpecialistJob Description:At AXA, we're committed to empowering our employees to drive innovation and excellence in our Technical Platform. As a Technical Platform Specialist, you'll play a key role in creating and driving a strong internal Technical Underwriting Governance, Risks & Controls communications strategy, associated...


  • Madrid, Madrid, España L'Argus De L'Assurance A tiempo completo

    Job Title:Technical Platform SpecialistJob Description:At AXA, we're committed to empowering our employees to drive innovation and excellence in our Technical Platform. As a Technical Platform Specialist, you'll play a key role in creating and driving a strong internal Technical Underwriting Governance, Risks & Controls communications strategy, associated...

  • Content Specialist

    hace 1 mes


    Madrid, España Frontiers Media Sa A tiempo completo

    .Content Specialist - PublishingApply locations: Madrid, UK - Remote, Remote - SpainTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: 24REQ0311Who we areAt Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.Powered by custom-built...


  • Madrid, España Raise France A tiempo completo

    .Selectra facilite la comparaison et la souscription des contrats de la maison (énergie, télécoms). Son ambition : rendre le monde moins cher, plus vert et plus clair.Désormais actif dans 15 pays, Selectra a connu une croissance très rapide atteignant 409 millions de visiteurs uniques par an sur ses sites web et une équipe de 1600 personnes...


  • Madrid, España Leaddesk A tiempo completo

    .Do you share our passion for exceptional customer support?Nice to meet you! I'm Laura, Recruiter at LeadDesk. Together with Antti, our Customer Care Director, we're strengthening our Agile Support team.That's where you come in—we're excited to welcome a new bilingual Product Specialist to join our team in Madrid.This is a special opportunity as it's the...


  • Madrid, España Unodetres Ventas Y Rrhh A tiempo completo

    .Las herramientas No-Code están triunfando porque democratizan el uso de la tecnología. Graphext es una de ellas. Si te apasiona crear soluciones tecnológicas que faciliten y mejoren los procesos de las empresas, y además, te flipan los datos, este es tu sitio. Pero necesitan un/a Product Manager para seguir creciendo. ¿Serás tú?Graphext ha creado un...

  • Ratings Associate

    hace 2 semanas


    Madrid, España Moody'S Investors Service A tiempo completo

    .Experience Level: Early CareerCategories:- Students & Early CareersLocation(s):- Calle Principe de Vergara, 131, 6 Planta, Madrid, 28006, ESLine Of Business: RRS(RRS)Entity: Moody's Investors Service(MIS)At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment...


  • Madrid, España Kingmakers A tiempo completo

    .Role Overview:We are looking for someone to join our Sportsbook domain as a Product Manager for our Feeds squad. The successful candidate will own and evolve our proprietary feed aggregation service and manage the portfolio of feeds that integrate into it that becomes the cornerstone of our consumer experience. This is an exciting and role that will see...


  • Madrid, España Grupo Smartrental A tiempo completo

    .Join our SmartRental team!SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.With more than 10 years of experience, our activity focuses...


  • Madrid, España Centric Software A tiempo completo

    .Centric Market Intelligence (formerly StyleSage) is an AI-driven competitive assortment benchmarking and market trend insights solution for fashion, beauty, and home goods brands and retailers.We are a key innovation partner for iconic and emerging brands across the world.Our Platform is able to analyze the info of more than 1,000 retailers, processing data...


  • Madrid, Madrid, España Jones Lang Lasalle Incorporated A tiempo completo

    About the RoleThe Product Specialist Associate supports a specific product or group of related products within the Leasing & Capital Markets Technology Group. They are responsible for supporting users and clients for issue resolution directly, championing data integrity, and participating in the improvement of our technology through our product delivery...