Customer Care Specialist We Italian Speaker
hace 2 semanas
.About StraumannThe Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company ClearCorrect.Summary of positionWhilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across EMEA region. In this endeavor, Customer Care Specialist is the company's front line when it comes to communicating and connecting with our customers. Every day we work diligently to provide excellent service and support to Customers and account representatives regarding ClearCorrect cases, IT issues, merchandise, billing, and general questions.About The RoleTo provide Excellence service to ClearCorrect customers (Doctors, Orthodontist, dental providers etc....)including but not limited to the following:Technical supportfor accessing and using ClearCorrect web portal,software, andmobile applicationsto ensure smooth user experience, optimal outcome, andcustomer satisfaction.Helping Customers and accounts representatives to open and maintain doctors' and collaborators' accounts in ClearCorrect portal.Troubleshootingcustomer technical issues.Handling Customer feedback and quality complaints.Management oflogisticsandshippingissues.Handleinternal communicationsandadministrative processesincluding but not limited to the following:Collaborating withsalesforceand across departments to ensure a best possiblecustomer experience.Administration using support systems such as Zendesk ticket system/Service Cloud, ClearComm, camdb,,CRM, etc.Accomplish weekly productivity, efficiency, andcustomer satisfactiongoals.Attend and contribute to team and company meetings to stay up to date on relevant information.Continually work to increase knowledge of orthodontics, industry trends, and company processes.About The Ideal CandidateAbility to work in a teamcollaborationenvironment.Excellent interpersonal and written communication skills.Fast learner.Problem-solving mentality.Ability to prioritize tasks.Excellentmultitaskingability.Previous customer service experience is an asset.Adequatecomputer skills, including PC/Mac,Microsoft Officeessential.Experience working withCRM toolsNumerical andreasoningskills required.Comfortable with office work, with the possibility to work 2 days a week from home. Office location is Madrid.Ability to meet deadlines.Work in compliance with internal policies and company guidelines always.Language SkillsBilingual or nativeItalian& Professional English is required
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Customer Care Specialist We Italian Speaker
hace 4 semanas
Madrid, España Institut Straumann Ag A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist We Italian Speaker
hace 2 semanas
Madrid, Madrid, España Institut Straumann Ag A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist WE Italian Speaker
hace 2 semanas
Madrid, Madrid, España Straumann A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist WE Italian Speaker
hace 4 semanas
Madrid, Madrid, España Straumann A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist We Italian Speaker
hace 2 semanas
Madrid, Madrid, España Institut Straumann Ag A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist
hace 3 semanas
Madrid, España Zerog - Ai In Aviation A tiempo completoCustomer Care Specialist - German Speaker Poland / SpainCustomer Care /Full Time /RemoteWhich location are you applying for?LinkedIn profileLoadingYour full LinkedIn profile willbe shared. Learn moreLet the employer know what pronouns you use so that they can address you correctly.Current companyLinks LinkedIn URLAre you legally authorized to work in the...
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Customer Care Representative Italian
hace 7 días
Madrid, España Ria A tiempo completoCustomer Care Representative Italian (Temporary) Ria Madrid, SpainCustomer Care Representative Italian (Temporary) Ria Madrid, Spain Posted 1 day ago Permanent CompetitiveCustomer Care Representative - Italian SpeakerRia Money Transfer is seeking an enthusiastic and dedicated Italian Speaker Customer Care Representative to join our team in Madrid, Spain. As...
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Customer Care Specialist We
hace 2 semanas
Madrid, Madrid, España Institut Straumann Ag A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist
hace 2 semanas
Madrid, Madrid, España Zerog - Ai In Aviation A tiempo completoCustomer Care Specialist - French or Dutch Speaker Poland / Spain Customer Care / Full Time / Remote Which location are you applying for? LinkedIn profile Loading Your full LinkedIn profile willbe shared. Learn more Let the employer know what pronouns you use so that they can address you correctly. Current company Links LinkedIn URL Are you legally...
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Customer Care Specialist
hace 2 semanas
Madrid, Madrid, España Zerog - Ai In Aviation A tiempo completoCustomer Care Specialist French or Dutch Speaker Poland / SpainCustomer Care /Full Time /RemoteWhich location are you applying for?LinkedIn profileLoadingYour full LinkedIn profile willbe shared. Learn moreLet the employer know what pronouns you use so that they can address you correctly.Current companyLinks LinkedIn URLAre you legally authorized to work in...
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Customer Care Specialist WE
hace 4 semanas
Madrid, Madrid, España Straumann A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist
hace 3 semanas
Madrid, España Zerog - Ai In Aviation A tiempo completoCustomer Care Specialist - French or Dutch Speaker Poland / SpainCustomer Care /Full Time /RemoteWhich location are you applying for?LinkedIn profileLoadingYour full LinkedIn profile willbe shared. Learn moreLet the employer know what pronouns you use so that they can address you correctly.Current companyLinks LinkedIn URLAre you legally authorized to work...
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Customer Care Specialist We
hace 2 semanas
Madrid, Madrid, España Institut Straumann Ag A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist WE Italian Speaker
hace 4 semanas
Madrid, España Straumann A tiempo completoAbout Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...
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Customer Care Specialist WE Italian Speaker
hace 4 semanas
Madrid, España Straumann Group A tiempo completoJOB DESCRIPTION About Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its...
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Italian Fluent Speaker Customer Service
hace 1 mes
Madrid, España Jr Spain A tiempo completocol-wideJob Description:**Requirements**:- Native speaker Italian SKILLS REQUIRED: - Strong understanding of Customer Relationship Management. Sales negotiation skills - Understanding & delivering the "best in class" customer service at all times. - General knowledge of networking and communications technology - Ability to use standard software: MS Office...
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Customer Care Specialist WE Italian Speaker
hace 4 semanas
Madrid, España Straumann Group A tiempo completoJOB DESCRIPTION About Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its...
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Customer Care Specialist WE Italian Speaker
hace 4 semanas
Madrid, España Straumann Group A tiempo completoJOB DESCRIPTION About Straumann The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its...
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Customer Care Specialist With Dutch
hace 2 semanas
Madrid, España Brambles A tiempo completo.DescriptionThe Customer Care Flexible Specialist is in the front line of customer support in our European CS team. The main mission of the Customer Care Flexible Specialist is to guarantee that customers feel constantly guided and supported in every interaction with CHEP .The customer Care Flexible specialist is responsible for delivering and excellent...
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Italian Fluent Speaker Customer Service
hace 2 semanas
Madrid, Madrid, España Jr Spain A tiempo completocol-wideJob Description:Requirements: Native speaker ItalianSKILLS REQUIRED: Strong understanding of Customer Relationship Management. Sales negotiation skills Understanding & delivering the "best in class" customer service at all times. General knowledge of networking and communications technology Ability to use standard software: MS Office Applications &...
