Erc Solution Architect
hace 3 semanas
About this opportunity
Ericsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers' problems. ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and Solution Support Engineers/Solution Architects within the Customer Support organization providing end-to-end Emergency Handling services for customers globally.
This is a key role that provides a new opportunity for career growth within customer support from both technical and management aspects. The profile we are looking for is expected to provide technical and leadership support services to our customers. As a Support Solution Architect, you will take part in fault isolation of network and solution-level issues, and resolve problems to stabilize and optimize customer networks in a timely manner.
What you will do
Be responsible for Emergency Handling Services and accountable for restoring the customer systems in the shortest possible time
Brainstorm and provide solutions to customers' problems during emergencies and in post-mortem phase or cross-domain task forces and RCA CSRs
Drive effective collaboration internally while interacting closely with our customers
Remove barriers and address complex situations about technical and business challenges while driving the emergency
Participate with various levels of Local and Global Support management in post-event improvement activities
You will bring
Minimum Bachelor's degree in Engineering or Computer Science or equivalent experience
5+ years of Customer Support experience
Solid technical background with hands-on experience in Telecom Products e.g. 5GC, EPC, Cloud, IMS, etc.
Broad Solution and Networking experience in a Telecom domain preferably in E2E network-level troubleshooting
Demonstrated leadership, excellent analytical & problem-solving capability and negotiation skills
Good communication skills; including oral, written and presentations
Customer orientation, excellent collaboration, and conflict management skills
The ability to remain calm and focused under extremely stressful situations and be open-minded when approaching problems, considering all inputs and available alternatives before making decisions
Primary country and city: Hungary (HU) || Budapest
Req ID: 752209
#J-18808-Ljbffr
-
Erc Solution Architect
hace 3 semanas
Castellón de la Plana, España Ericsson A tiempo completoAbout this opportunityEricsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers' problems. ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and Solution...
-
Erc Solution Architect
hace 3 semanas
Castellón de la Plana, España Ericsson A tiempo completoAbout this opportunity Ericsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers' problems. ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and Solution...
-
Erc Solution Architect
hace 3 semanas
Castellón de la Plana, España Ericsson A tiempo completoAbout this opportunity Ericsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers' problems.ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and Solution...
-
ERC Solution Architect
hace 2 semanas
Castellón de la Plana, España Ericsson A tiempo completoAbout this opportunityEricsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers’ problems. ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and Solution...
-
Erc Solution Architect
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Ericsson A tiempo completoAbout this OpportunityEricsson is seeking a highly skilled Solution Architect to join our Emergency Recovery Centre (ERC) team.This is a key role that provides a new opportunity for career growth within customer support from both technical and management aspects.As a Solution Architect, you will be responsible for providing technical and leadership support...
-
Erc Solution Architect
hace 4 semanas
La Coruña, España Ericsson A tiempo completoAbout this opportunity Ericsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers' problems. ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and Solution...
-
ERC Solution Architect
hace 4 semanas
La Coruña, España Ericsson A tiempo completoAbout this opportunity Ericsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers’ problems. ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and...
-
Erc Solution Architect
hace 4 semanas
La Coruña, España Ericsson A tiempo completoAbout this opportunity Ericsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers' problems.ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and Solution...
-
Erc Solution Architect
hace 4 semanas
Santiago de Compostela, España Ericsson A tiempo completoAbout this opportunityEricsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) to take on new challenges in their careers by stepping up into more leadership roles while exerting their technical skills in resolving our customers' problems.ERC Europe is a team of Recovery Leaders, Emergency Performance Managers and Solution...
-
Solution Architect
hace 5 meses
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoWe are seeking a Solution Architect to join our dynamic Digital and Technical community. Our team is collaborative and supportive, working together to integrate cutting-edge technologies and deliver features essential for Nespresso’s continued success. You will engage with HQ business functions and markets to translate their needs into technical solutions,...
-
Senior Network Architect
hace 1 semana
Santiago de Compostela, La Coruña, España Ericsson A tiempo completoAbout this opportunityEricsson is looking for a Solution Architect to join our Emergency Recovery Centre (ERC) team. This role offers a chance to step up into more leadership positions while utilizing technical skills to resolve customer problems.Key Responsibilities:• Participate in fault isolation of network and solution-level issues• Resolve problems...
-
Solution Architect
hace 1 semana
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoWe are looking for a **Solutions Architect** to be part of our Nespresso's Digital and Tech Enterprise Architecture team. Position Snapshot - ** Location**: Nespresso Hub, Barcelona. Spain. - ** Type of Contract**: Permanent. - ** Type of work**: Hybrid - ** Work Language**: Fluent Business English **The Role** As a **Solutions Architect**, you will work...
-
IT Solution Architect
hace 1 mes
Las Rozas de Madrid, España DXC Technology A tiempo completoJob Description: DXC Technology is a global professional services company whose mission is to lead the digital transformation of our clients by advising and guiding them in the application of technology to obtain the best results and increase the competitiveness of their companies. With more than 130,000 professionals and expert technologists, collaborating...
-
Solution Architect
hace 5 meses
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo**We are looking for a Solution Architect - Business Solution Integration to be part of our Analytics, Data and Integration (ADI) team**: **Position Snapshot** - Location: Barcelona - Type of Contract: Permanent Contract, act. rate 100% - Stream: IT Analytics, Data and Integration - Type of work: Hybrid - Work Language: Fluent Technical/Business English -...
-
IT Solution Architect
hace 4 meses
Las Rozas de Madrid, España DXC Technology A tiempo completoJob Description: DXC Technology is a global professional services company whose mission is to lead the digital transformation of our clients by advising and guiding them in the application of technology to obtain the best results and increase the competitiveness of their companies. With more than 130,000 professionals and expert technologists,...
-
Solution Architect
hace 3 semanas
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoWe are looking for a **Solution Architect - Data Integration **to be part of our** Analytics, Data and Integration (ADI) **team**.** **Position Snapshot** - Location: Barcelona - Type of Contract: Permanent - Stream: IT Analytics Data and Integration - Type of work: Hybrid - Work Language: Fluent Business English **The role** To strengthen our IT Hub in...
-
IT Solution Architect
hace 4 semanas
San Fernando de Henares, Madrid, España Kardex A tiempo completoJob SummaryWe are seeking an experienced IT Solution Architect to join our team at Kardex. As an IT Solution Architect, you will be responsible for consulting with business stakeholders to understand their day-to-day operations and providing 2nd level support for Enterprise Applications used in Finance and Controlling Processes.Your Key ResponsibilitiesLocal...
-
Senior Solution Architect Martech
hace 3 meses
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoWe are looking for a **Senior Solution Architect Martech **to be part of our IT Marketing, Sales and eBusiness Department (MSE). **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Marketing, Sales and eBusiness (MSE) - Type of work: Hybrid - Work Language: Fluent Business English **The...
-
Solution Architect
hace 4 semanas
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoWe are looking for a Solution Architect - Data Integration to be part of our Analytics, Data and Integration (ADI) team. Position Snapshot Location: Barcelona Type of Contract: Permanent Stream: IT Analytics Data and Integration Type of work: Hybrid Work Language: Fluent Business English The role To strengthen our IT Hub in Barcelona, we are looking for...
-
Solution Architect
hace 3 semanas
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoWe are looking for a Solution Architect - Data Integration to be part of our Analytics, Data and Integration (ADI) team. Position SnapshotLocation: BarcelonaType of Contract: PermanentStream: IT Analytics Data and IntegrationType of work: HybridWork Language: Fluent Business English The role To strengthen our IT Hub in Barcelona, we are looking for a...
