It Service Desk Agent
hace 4 días
col-wideJob Description:Do you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticketTasksYour responsibilities and impact as IT Service Desk Agent will be:- Resolving any IT-related issues of your partners (B2B) that could occur during their office day.- Documenting calls on the ticketing tool.- Escalating problems to the different respective teams.- Maintaining and improving the customer satisfaction level.- Communicating to your direct teammates and different departments.**Requirements**:Skills, qualifications and interests you need to succeed in this role:- You speak French, Spanish and English fluently.- You are interested in learning more about IT.- You display analytical and systematic problem-solving abilities.- You possess outstanding communication skills and the mindset of a teamplayer.- You are reliable and punctual.**Benefits**:What's in it for you?- 20,535.87 euros gross/year- 39hrs/week (from Monday to Friday, rotative shifts 8am/8pm)- A permanent contract- Private health insurance (Sanitas) that includes basic dental care- The opportunity to work and grow in an established multinational company with a global presence- A generous restaurant voucher (1000€/year)- Fully-paid training- Career development and leadership program opportunities- Free language courses in Spanish, French, and English- An uplifting and supportive team to become part of**Your Future Company**:Our client is Europe's leading independent provider of IT Consultancy services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia and the Americas to offer support in more than 30 languages. For their office in the center of Barcelona, they are looking for new employees to reinforce their IT Helpdesk team that works in an interesting project for a major aviation company.Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Spain or send us your CV to be considered for other projects or future opportunities.
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hace 4 semanas
Barcelona, Barcelona, España Adevinta A tiempo completoWe are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...
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hace 1 semana
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hace 2 semanas
Barcelona, España Concentrix Spain A tiempo completo.In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your career!Are you looking for a career change with a...
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hace 4 semanas
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IT Service Desk Agent
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company?Good, then this might be your entry ticket Your responsibilities and impact as IT Service Desk Agent will be: In this position, you would join a multinational team that is...
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IT Service Desk Agent
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticketYour responsibilities and impact as IT Service Desk Agent will be:Resolving any IT-related issues of your partners (B2B) that could occur...
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IT Service Desk Agent
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset?Are you interested in learning more about customer satisfaction in IT?Would you like to join a globally thriving IT company?Good, then this might be your entry ticketTasksYour responsibilities and impact as IT Service Desk Agent will be:Resolving any IT-related issues of your partners (B2B) that could...
