Client Services Executive Inwards

hace 4 semanas

Madrid, España Chubb Ltd. A tiempo completo

Client Services Executive Inwards - 6 months contractMadrid, Spain
Job DescriptionDescription: Are you interested in working for one of the world's largest property & casualty insurers with excellent employee benefits and offices in 54 countries?
Do you already have some insurance experience & you're looking for your next challenge?
If you are seeking a role where you manage a variety of internal accounts with key internal and external partners, then we would love to hear from you
In this role you will provide Account Management Services to Global Accounts incoming to Chubb UKI and CE from our Worldwide Multinational network. You will be responsible for the issuance and delivery of policy documentation for renewal and new business, endorsements, and associated administrative tasks within Chubb's agreed standards by adopting the 'right first time' principle (100% data quality checking prior to issuance & booking).
The role also involves working closely with Global Service teams across the Chubb Global Network, Underwriting, Credit Control, and other internal stakeholders where required.
Responsibilities: Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.Build strong relationships with Underwriters, Clients, Brokers, Chubb Offices, and other external parties, becoming the main focal and contact point for all service matters relating to their accounts.Account handling and supporting Global Client Service Executive's and Underwriters on relevant account activities.Ensure that Chubb's Service Standards are met and, if possible, exceeded in the implementation of Global Programmes.Work within the framework of Chubb ethical and service standards.What we offer in return: + 29 days of vacation a year2 days of working from home option + additional flexible daysWorking from home allowanceEntry time flexibilityLife and accident insuranceGympassComprehensive Learning & Development offerFlexible Working
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.
Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.
Diversity & Inclusion
At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
QualificationsQualifications: Native or advanced level in English and Spanish.Professional language skills in either German, Italian, Portuguese or French is a plus.Working experience within the Insurance Industry is desirable.Previous experience of servicing multinational insurance programmes is preferred.Competent in Microsoft Office.Strong customer service skills and customer service centric attitude, as well as attention to detail and the desire to deliver and improve quality.Problem resolution and decision-making skills.Ability to work in a team environment as well as on your own initiative.About UsChubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Job InfoJob Identification: 14380Job Schedule: Full timeRegular or Temporary: RegularJob Category: Processing ServicesBusiness Unit: SpainLegal Employer: Chubb European Group SE Spanish Branch
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