(Rw-874) | Sdm/Senior Consultant

hace 4 semanas


Granada, España Viseo A tiempo completo

Dentro del área de **Digital Platforms; **nuestro centro de soporte multitcliente de implementación y soporte de productos SAP SuccessFactors. Hemos desarrollado proyectos con importantes clientes internacionales. Siendo Gold Partners nuestros equipos continúan creciendo y actualmente buscamos incorporar un **Service Delivery Manager.** **Tu Rol**: - Como **Service Delivery Manager**, deberás gestionar la relación con nuestros clientes, analizar la rentabilidad mensualmente del cliente, gestionar los cambios y generar nuevas oportunidades de negocio en los clientes existentes. - Gestión y coordinación del equipo asignado: Planificación y distribución de tareas a su equipo, control de los tiempos dedicados y posibles desviaciones, coordinación de suplencias por baja o vacaciones. - Gestión del escalado: Aquellos incidentes que deban ser escalados a recursos técnicos. - Reportes mensuales a clientes. - Seguimiento de servicio a nuestros clientes, asistencia a comités. **Tu perfil**: - Estudios superiores finalizados (Ingeniería, grado o similar). - Experiência contrastada de más de 5 años en el área de soporte de los módulos de SuccessFactors, realizando tareas de gestión de servicio/proyecto y liderazgo de equipos. - Persona con capacidad de gestión, organizada, resolutiva y con buena comunicación. - ** Nível alto de inglés.** Tendrás las siguientes responsabilidades en seguridad dentro de la compañía: - Acceso a la información confidencial relativa al cliente del que es responsable. - Solicitud de medidas / usuarios. - Observancia del cumplimiento de las políticas de seguridad y las políticas internas Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (rw-874) | sdm/senior consultant - sap successfactors Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (rw-874) | sdm/senior consultant - sap successfactors #J-18808-Ljbffr


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