Senior Knowledge Analyst- Data Driven Personalization And Deep Ai Customer Value Management

hace 3 semanas


Madrid, España Boston Consulting Group A tiempo completo

.Senior Knowledge Analyst- Data Driven Personalization and Deep AI Customer Value Management Madrid, Community of Madrid Senior Knowledge Analyst- Data Driven Personalization and Deep AI Customer Value Management Madrid Madrid, Community of Madrid, ES WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) within Deep. AI Knowledge Team, you will work in a growing global team, providing expertise in Data-Driven Personalization and Deep. AI Customer Value Management. You will work with case and proposal teams to support growth of our Deep. AI business through deployment of knowledge assets, analysis, and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.Additionally, you will support the Data-Driven Personalization and AI-enabled Customer Value Management topic by developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As a Senior Knowledge Analyst you will assist with on-boarding, training and guiding junior colleagues and share best practices within the team.Data-Driven Personalization and AI-enabled Customer Value Management is a growing topic within our Customer Experience (CX) team, part of our wider Marketing, Sales and Pricing Practice Area. In the CX Knowledge Team you will have the opportunity to work with topic leadership to develop our IP and client offering, as well as supporting topic teams with analysis and subject matter expertise to deliver Data-Driven Personalization and AI-enabled Customer Value Management projects for our clients



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