District Manager Service Iberia

hace 2 días

Barcelona, España Ares Consultores A tiempo completo

.Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At SCIEX, one of Danaher's 15 operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter.
And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.The District Manager is responsible for the service business within the assigned district and for leading the activity of all field service engineers to achieve the district's service support objectives and business plan.
Responsibilities include:Achieving/exceeding assigned installation, maintenance and repair targets through effective coaching and development of employees.Identifying and implementing process improvements and changes to increase the group's effectiveness and value to its customers.Managing the team's job performance and career development.This position is part of the Field Service Team and will be located in Madrid or any other Spanish/Portuguese city with good connections (International Airport, High Speed Train).
In this role, you will have the opportunity to:Effectively strategize and drive business objectives, plan, direct and coordinate the daily activities of service personnel to achieve service and business objectives (Revenue/Orders/Margin/OP).Communicate and defuse internal and external customer/employee situations and work with other department managers to identify potential improvements in the quality of services and/or support provided.Identify service, technical and workflow skills assessment and mentoring to the team.Develop and track performance objectives for the team and effectively address and resolve employee issues.Demonstrate effective communication skills, either through team interactions or presentations to clearly articulate business objectives strategies.Handle district company assets including inventory, company cars, and tools.Communicate regularly with sales colleagues to drive business objectives.The essential requirements of the job include:Associate's degree or Bachelor's degree in Life Sciences, Chemistry, Engineering or equivalent experience.Business acumen that includes budgeting, logistics and project leadership or management.Strong management skills to effectively lead and direct Field Service Engineers to achieve district business objectives.Able to develop others through demonstration, coaching and counseling.Ability to instill customer satisfaction that is recognizable and valuable to the customer.Valid Driver's License required.Travel by vehicle or airplane within assigned geography.It would be a plus if you also possess previous experience in:Using and/or servicing mass spectrometry or capillary electrophoresis scientific instruments

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